Head of Account Management

About the role

As our new Head of Enterprise Account Management, you will lead the Enterprise organization for a specific team in the French market, owning the long‑term strategy, structure, and performance for our KAM and AM teams. You will be responsible for scaling the Enterprise business while ensuring total alignment with our global commercial strategy. Your role is pivotal in driving sustainable growth and operational excellence across our most strategic accounts.

Key responsibilities

• Manage, coach, and grow the KAM and AM Enterprise team to elevate strategic selling and execution excellence.
• Define the team structure, portfolio allocation, and hiring roadmap based on account potential and team capacity.
• Build and execute the Enterprise GTM strategy, including segmentation, target accounts, and clear priorities.
• Own Enterprise KPIs, specifically focusing on revenue, margin, renewals, and expansions.
• Consolidate forecasts and run performance routines to ensure reliable accuracy at the team and market level.
• Support KAMs on strategic deals and high‑stakes renewals, stepping in as a senior executive contact when necessary.
• Standardize processes for account planning and contract deployment to ensure consistency across countries and segments.

About you

• High‑level education , ideally in Business, Management, or a related commercial field.
• Relevant experience (minimum 8+ years) in enterprise sales leadership, with a proven track record of managing high‑performing account management teams.
• Native level French to effectively lead teams and engage with C‑level stakeholders, and professional level English as we evolve in an international environment.
• Strong command of CRM tools and sales methodologies like MEDDIC to diagnose deal weaknesses and improve processes.
• Expertise in sales forecasting and P&L management to provide data‑driven reports to regional leadership.

Benefits

• Onboarding: First week learning about our culture, products, and services with other new joiners at our office in Paris.
• Equity: Stock options for every employee.
• Lunch vouchers (legal benefit): €9/day on your Swile card.
• Transportation (legal benefit): 50% reimbursement for any type of transport.
• Healthcare insurance (legal benefit).
• RTT: 8 to 12 days off per year.
• Sports: Company participation in a Gymlib membership.
• Sabbatical: Every three years, all employees are entitled to a one‑month fully paid sabbatical leave.
• Free books: If you’re interested in learning more about any topic relevant to the business, we’ll order books you’d like to read.
• Remote work: Hybrid policy balancing on‑site and home office.
• Team building events organized every year.

At Malt, we are committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience, and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion, or disability. Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive.

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