Insurance Regulatory Analyst Director - 60013546

Insurance Regulatory Analyst Director -

Wake County, NC

$88K

Dept of Insurance

Administration

Insurance Regulatory Analyst Director (NS)

NC24

About Us

The mission of the North Carolina Department of Insurance is to promote a stable insurance market through unbiased regulation and to protect the lives and property of every citizen in all 100 counties while fostering superior, user-friendly service, courtesy, and respect. Our agency licenses insurance agents, adjusters, bail bondsmen and more, along with investigating fraud matters involving insurance consumers and any entity or individual regulated by the Department. In an ever-changing environment, it is the vision of the Department of Insurance to maintain the stabilization of the insurance industry in order to provide more products, competitive prices and consumer protection.

Description of Work

Primary Purpose of the Organizational Unit:

The primary purpose of the North Carolina Department of Insurance (NC DOI) Life and Health Division is to regulate and supervise the life, accident, and health insurance industry in North Carolina to protect consumers, ensure fair practices, and maintain the stability of the insurance market. Under the authority of NC statutes (G.S. 58‑9; 58‑54; 58‑254.7; 58‑347), the Division is responsible for:

• Reviewing and approving insurance forms, rates, and policies filings made by life and health insurance companies.
• Enforcing compliance with state insurance and federal laws, including consumer protection provisions, rate filing requirements and operational standards for life, health, long-term care insurance, small employer group health insurance, credit insurance, annuities, Medicare supplement insurance, as well as HMO, PPO and EPO operations.
• Providing industry guidance and checklists to expedite the review process for new form filings.
• Licensing of Multiple Employer Welfare Arrangements, Third Party Administrators, Pharmacy Benefit Managers and Viatical Settlement Providers.
• Assisting with consumer complaints.
• Ensuring transparency and fairness in insurance operations, including prompt claim payment requirements and external review processes.

The Life and Health Division acts as the state’s regulatory arm for life and health insurance, ensuring that insurers operate in the public interest, products are properly designed and priced, and consumers are protected from unfair or deceptive practices.

Salary Recruitment Range: $87,740 - $117,500

Salary Grade: NC24

The posting will close at 11:59 p.m. the night before the closing date.

Primary Purpose of the Position

The primary purpose of this position is to direct and manage the operations of the Life and Health Division in accordance with the applicable statutes and regulations, and the authority delegated by the Commissioner of Insurance and Chief Deputy Commissioner.

This position is classified as a Designated Exempt Managerial Role. It is exempt from certain provisions of the State Human Resources Act because it has been selected for that specific designation by the Governor, an elected official or agency head.

The Position is responsible for leading the Division’s personnel, operations and strategic initiatives to ensure efficient, consistent, and consumer‑focused oversight of product filing reviews. This role manages both administrative and technical functions, including supervising staff, conducting performance evaluations, and guiding all personnel matters in coordination with Human Resources.

This position also provides strategic leadership to strengthen Division policies and enhance the effectiveness of the product filing review process, ensuring decisions align with the agency’s mission, regulatory framework and commitment to consumer protection. It oversees key operational functions such as maintaining productive relationships with regulated entities, monitoring the Division’s budget and ensuring timely completion of special projects, management reports and public record responses.

The position participates in legislative activity by collaborating with legal and legislative teams, drafting proposals that support agency priorities, and representing the Department at NAIC meetings, industry events and public forums. It also manages high‑priority assignments from agency leadership and responds to legislative and media inquiries, serving as a key representative and subject‑matter leader for the Division.

Knowledge, Skills, and Abilities / Management Preferences

• Requires extensive knowledge of North Carolina statutes, administrative codes, insurance laws, NAIC guidelines and insurance industry operations; strong proficiency in mathematics and statistics; and comprehensive understanding of rate‑making, policy provisions and application of insurance laws to assess filings, practices and premium calculations.
• Must demonstrate effective verbal and written communication skills, the ability to work with the public and leadership, and strong capabilities in staff supervision and managing fiscal, personnel and program operations.
• Possession of the appropriate insurance designation for the specialty area is required.

Minimum Education and Experience

Bachelor's degree in business, economics or a related program from an accredited institution and seven years of experience in policy and rate examinations, underwriting, claims adjusting work or financial/marketing analysis, including three years of supervisory experience; or an equivalent combination of training and experience.

Benefits of NC State Employment

• 12 Annual paid Holidays
• North Carolina State Health Plan administered by AETNA
• Supplemental Benefits including Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental and Vision
• NC State Retirement (TSERS)
• WeSave Employee Discounts

The State of North Carolina is an Equal Employment Opportunity Employer and is dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.