Volunteer IT Support Specialist — Calm, Helpful Helpdesk

A non-profit organization based in Toulouse is seeking an IT Support Specialist to be the primary problem-solver for users, ensuring seamless access to systems. The role requires proficiency in Windows and Google Workspace, with a focus on empathy and technical communication. Responsibilities include managing support tickets, onboarding new volunteers, and creating user documentation. The position values a service-first attitude and offers the opportunity to impact daily operations positively.

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