User Support Consultant
NANTES, 44
il y a 1 jour
Responsibilities
- Qualify requests coming from Level 1
- Perform actions to resolve Level 2 support requests
- Update necessary information in the ticketing tool
- Update documentation
Requirements
- Holder of a Bachelor\'s degree (Bac+3) in Computer Science
- Demonstrates a first significant experience in the field
- Databases
- SQL language
- SOAP and REST web services
- Jira, Confluence
- Reading and analysis of application logs
Entreprise
Jobtailor
Plateforme de publication
WHATJOBS
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