Technical Architect

Experience: Qualified candidates should have 15+ years of experience and a demonstrated track record in solution design, integration, technical configuration, installation and trouble-shooting of Marketing Automation Frameworks like Unica, Adobe, Braze, Salesforce, etc.. The role requires a 4-year university degree.

Responsibilities:

Qualified candidates are responsible for implementation of the Client Unica Suite, including: Campaign, Interact, Contact Optimization, Plan, Journey, Deliver & Link:

1. Lead Unica services customer engagements providing solutions, specifically facilitating client-facing activities related to requirements and design for solution definition, proposal and client acceptance.

2. Document, present and gain client acceptance of proposed Unica marketing solutions (e.g., requirements documentation, design/architecture documents and associated diagrams).

3. Perform and/or support product configuration, unit, system, acceptance and performance testing.

4. Perform and/or support product configuration asset migration across installations, including production deployment and go-live.

5. Provide guidance and enablement to client technical staff in the maintenance and configuration of the Unica products, as well as supporting architecture components (e.g., WebSphere/Web Logic/Tomcat, JBoss, databases and file systems,) and associated environmental maintenance activities (e.g., backup and recovery).

6. Design integrations between Unica products and third-party applications.

7. Installation, architectural design, performance/scalability, and hardware sizing for Unica product installations and upgrades to address requirements relative 3-tier architectures, network, security, high availability, web/application server clustering, virtualized environments, database connectivity.

8. Perform product installations and upgrades, including self-sufficiency in installation and configuration of WebLogic, WebSphere, Tomcat and/or JBoss

9. Lead and/or direct client staff in relational database creation, table, view and index creation, SQL script development, execution and query performance tuning for DB2, Oracle, MS SQL Server, MariaDB, PostgreSQL and/or Client OneDB. Qualified candidates can configure SQL clients for access to all of the above primary relational databases. Preferred candidates also must be experienced in the above in Big Data platforms, including Hadoop, Teradata and Netezza and/or Cloud Hosted databases like Snowflake, Google BigQuery, Redshift and/or Actian Avalanche

10. Perform initial system administration activities in Microsoft Windows, RedHat Linux, AIX operating systems, including system monitoring and configuration utilities, as well as associated batch or shell scripting and execution techniques.

11. Apply common data modeling, design, and documentation techniques (e.g., Entity Relationship Diagrams (ERDs), data dictionaries, Visio diagram views).

12. Perform Java API program design, development, unit test and execution.

13. Candidates with Interact experience (real-time inbound) also implement integrations utilizing SOAP, Java, REST-like APIs, including design of message sequence diagrams between calling systems and Interact.

14. Cloud Native experience – Helm Charts, Docker Containers and Kubernetes Clusters as well as Cloud Platform: GCP, AWS, Azure and OpenShift is a plus

15. Experience installing Kafka and Kafka integrations is a plus

16. OpenShift experience

17. Build intellectual capital to be used as accelerators for solution delivery, and enablement.

18. Assist with product and services sales opportunities.

Products: Preferred: experience with Client Unica Suite, including Campaign, Interact, Contact Optimization, Plan, Collaborate Journey, Deliver & Link. All were formally branded Affinium or IBM

OR Experience with other Marketing Automation Platforms like Salesforce or Adobe.

Travel: 20 -30% +/- travel required