Solutions Engineer
The Solutions Engineer is a critical member of the sales team, serving as the primary technical expert throughout the sales cycle and partnering with Sales Directors to drive adoption of Claroty solutions by providing in‑depth technical expertise, delivering compelling product demonstrations, and positioning solutions that address customer‑specific challenges. The ideal candidate has a strong background in networking, cybersecurity, and industrial control systems (ICS) and a passion for helping customers secure their mission‑critical environments.
Responsibilities
- Serve as the go‑to technical resource for the sales team and prospective customers.
- Understand customer challenges and pain points related to OT/ICS cybersecurity, conduct detailed technical discovery to qualify opportunities and tailor solutions.
- Deliver compelling, customized product demonstrations and technical presentations to a wide range of audiences, from engineers to C‑level executives.
- Plan, manage, and execute successful Proof of Concepts (PoCs) and technical evaluations; document and present PoC results, demonstrating the value and ROI of the Claroty platform.
- Architect and propose Claroty solutions that meet technical requirements and business objectives, including integrations with existing IT and security infrastructure (e.g., SIEM, firewalls, asset management systems).
- Respond to technical sections of RFPs, RFIs, and other customer questionnaires.
- Stay current with trends in industrial control systems, cybersecurity threats, and competitor technologies; provide market and product feedback to product and engineering teams.
- Represent Claroty at industry conferences, trade shows, and other events; conduct webinars and contribute to technical content creation.
Requirements
- 3+ years of experience in a sales engineering, solutions architect, or similar customer‑facing technical role, preferably in the cybersecurity, industrial automation, or networking space.
- Willingness to travel: expected travel is 10‑20%, which may include overnight stays.
Technical Acumen
- Deep understanding of networking protocols (TCP/IP, UDP, etc.) and architectures.
- Strong knowledge of cybersecurity principles and technologies (firewalls, IDS/IPS, SIEM, vulnerability management).
- Experience with virtualization platforms (VMware, Hyper‑V) and cloud environments (AWS, Azure) is a plus.
Cybersecurity Experience In One Of The Following Domains
- Security and Risk Management
- Asset Security
- Security Architecture and Engineering
- Communication and Network Security
- Security Assessment and Testing
Soft Skills
- Exceptional communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non‑technical audiences.
- Strong problem‑solving and analytical abilities.
- Self‑motivated, proactive, and able to work independently as well as part of a team.
- Proven ability to manage multiple projects and priorities simultaneously.
- Bachelor's degree in Computer Science, Engineering, or a related technical field is preferred.
Nice To Have
- Proficiency with industrial protocols (e.g., Modbus, IEC 61850, DNP3, Ethernet/IP, Profinet).
- Familiarity with various industrial control systems (DCS, PLC, SCADA) and vendors (e.g., Siemens, Rockwell, Emerson, GE).
- Relevant industry certifications (e.g., CISSP, GICSP, CCNA) are a strong plus.
Why Claroty? Our Culture and Benefits
- A Great Place to Work® certified company, we take pride in a culture rooted in camaraderie, credibility, fairness, and respect.
- We prioritize personal care and support over work, fostering a diverse and inclusive space.
- Stable growth and strong financial backing support continued innovation and success.
- We encourage a healthy work‑life balance and provide benefits such as a biannual “ClaroBreak” for rest and recharge.
- We support career development through biannual performance reviews, feedback sessions, and individual development planning.
- Transparency and openness through regular all‑hands meetings, town halls, and employee surveys enhance our culture.
- Hybrid working flexibility allows team members to work in a way that suits their preferences.
Claroty is an equal‑opportunity employer committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of all diverse backgrounds, and special accommodations are available upon request in all selection phases.
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