Solution Consultant OMS

Hardis Supply Chain has developed an Order Management solution for retailers: Hardis OMS . Hardis OMS is the focal point in the digital commerce landscape of our customers. As a Solution Consultant, you play a key role in translating business requirements into successful implementations and guiding customers throughout the project lifecycle.

You will prepare and implement the first French OMS customer onboarding!

If you enjoy working at the intersection of business and technology, collaborating with customers and internal teams, and taking ownership of implementations from analysis through go‑live, we would love to connect with you.

Main missions

• Lead or support the implementation of customer solutions from analysis through go‑live
• Coordinate implementation activities and ensure alignment between customer expectations and project scope
• Identify risks, dependencies and potential roadblocks early, and take ownership of implementation progress to drive success
• Ensure implementation activities are performed in line with our information security policies
• Build and maintain strong customer relationships through clear communication and professional follow‑up
• Translate customer requirements into functional solution designs
• Advise customers on best practices, standard functionalities, and optimal system setup
• Identify gaps between business requirements and standard solution capabilities, and propose suitable alternatives and product improvements
• Work closely with technical and functional specialists to validate and implement proposed solutions

Participate in project go‑lives

• Prepare and execute testing activities together with the customer and internal stakeholders
• Participate in and coordinate important go‑lives and support both the customer and project team

Follow the rules and procedures defined by the Information Systems Security Policy (ISSP) to ensure information security and data protection, particularly within the framework of ISO 27001 certification.

Who do you work with?

Internal

• (Project) managers & consultant team
• Product management
• Technical experts (developers)
• Operations

External

• Customer & project team
• Implementation partners

You will join a growing business unit of over 25 colleagues, where collaboration, ownership, and personal impact are highly valued. The size of the team allows you to quickly take on responsibilities, make a visible contribution, and accelerate your professional growth.

At the same time, you benefit from the strength and scale of a larger international group, offering extensive training, knowledge‑sharing, and career development opportunities.

We foster a strong team culture with regular team events and plenty of opportunities to connect with colleagues.

Profile required

We find it important that you are customer‑oriented, that you have a professional and academic educational background (HBO/WO) and are driven to work in a dynamic project environment.

ENGLISH CV

You are analytical, solution‑oriented, and enjoy translating customer requirements into practical solutions while collaborating closely with both customers and internal teams.

Knowledge of and/or affinity with

• Software implementation projects and customer‑facing environments
• Experience with retail / e‑com and/or supply chain is a preference
• Application integrations, APIs and cloud technologies
• The business process surrounding order management
• Project collaboration tools (such as JIRA)

You are/have

• Analytical, solution‑oriented and think outside the box
• Good and professional communication skills, both verbal and written
• A professional and academic educational background (HBO/WO)

Languages

Full working proficiency in English

Proficiency in Dutch and/or French is a plus

At Hardis Group, we foster an environment where everyone can truly be themselves: convinced that diversity of backgrounds and profiles is a strength, we carefully review all applications with an inclusive and respectful approach toward each individual.