EV Charging Product Technical Manager

Product & Technical Specialist – EV Charging (AC Charging)

Salary €65,000 - €90,000 + Package + Benefits

Location: France (Hybrid/Remote with Travel as Required)

About the Role

We are seeking an experienced and customer-focused Product & Technical Specialist – EV Charging to support the growth of our electric‑vehicle charging solutions business across France. This role combines technical expertise, customer engagement, and project delivery, acting as a key link between sales, engineering, project management, and customer support teams.

The successful candidate will play a critical role throughout the customer lifecycle, providing technical support during pre‑sales activities, leading technical aspects of project implementation, and ensuring excellent after‑sales support. This position requires strong hands‑on experience with EV charging technologies, charging infrastructure deployment, and troubleshooting.

Key Responsibilities

• Provide technical expertise to support the sales team during customer engagements.
• Conduct product demonstrations, technical presentations, and solution workshops.
• Analyse customer requirements and develop tailored EV charging solutions.
• Prepare technical proposals, specifications, and tender responses.
• Support site assessments and feasibility studies.

Project Implementation

• Collaborate with customers, installers, and project teams to ensure successful deployment of EV charging infrastructure.
• Support commissioning, configuration, testing, and validation of charging systems.
• Coordinate technical activities during project delivery and ensure compliance with applicable standards and regulations.
• Provide technical guidance to installation partners and contractors.
• Assist in resolving technical issues during implementation.
• Deliver advanced technical support for customers, partners, and internal teams.
• Diagnose and troubleshoot hardware, software, networking, and charging‑related issues.
• Support warranty claims, maintenance activities, and product updates.
• Develop technical documentation, user guides, and knowledge base materials.
• Conduct customer and partner training sessions.

Required Qualifications & Experience

• Minimum 3–5 years of experience within the EV charging, e‑mobility, electrical infrastructure, or energy sector.
• Proven experience supporting pre‑sales, project implementation, and after‑sales activities .
• Strong hands‑on experience with AC charging systems.
• Solid understanding of EV charging standards and protocols.
• Experience with commissioning, troubleshooting, and maintenance of EV charging equipment.
• Knowledge of electrical systems, networking, and communication protocols.
• Ability to interpret technical drawings, electrical schematics, and specifications.
• Excellent customer‑facing and communication skills.

Preferred Qualifications

• Experience working with charge point operators (CPOs), e‑mobility service providers (eMSPs), utilities, or EV charging manufacturers.
• Familiarity with load management, smart charging, and energy management systems.
• Project management experience in technical deployment environments.
• Technical certifications related to EV charging, electrical systems, or renewable energy.

Languages

• Fluent French (written and spoken).
• Professional English (written and spoken).