Sales Account Manager France (Responsable Grands Comptes)

ABOUT THE ROLE

The Sales Account Manager is a dynamic, focused, ambitious sales professional with excellent communication and interpersonal skills.

They are responsible for full sales-cycles, namely prospecting, thought leadership within a team of services solution specialists, solution proposing, negotiating, responding to sales enquiries, developing qualified leads through targeted outbound calling and event attendance as well as closing business with clients with complex and mission critical services offerings.

The role also includes nurturing long-term relationships with an assigned customer portfolio, ensuring continuous business development through service excellence and structured commercial support.

RESPONSIBILITIES

• Responsible for nurturing long-term relationships with an assigned customer portfolio, ensuring continuous business development through service excellence and structured commercial support
• Build and maintain strong relationships with key contacts across customer organizations.
• Act as the primary commercial interface for assigned accounts.
• Lead commercial negotiations and coordinate technical inputs.
• Identify upsell and cross‑sell opportunities.
• Support capacity planning and deployment execution.
• Coordinate internally with engineering, operations, and customer success teams.
• Monitor SLA performance, operational KPIs, invoicing statement between Data4 finance team and customers, and customer satisfaction with the Customer Service Manager team
• Maintain accurate CRM updates, forecasts, and reports
• Sourcing of transactions on a direct-to-customer basis and brokerage channels.
• Sourcing of transactions through industry-specific channels such as telecom, software, or system integrators.
• Proactively contact and query the prime corporate candidates for DATA4 solutions.
• Grow existing Brokerage partnerships from lead sharing to pipeline to opportunities.
• Regular interaction and development of alternate channels of sourcing through industry-specific means.
• Ability to clearly articulate value propositions of DATA4 products and services and clearly differentiate DATA4 product offerings from competitor's offerings.
• Development of all proposals, the associated preparation and presentation of corporate literature.
• Develop and maintain a market/country strategy plan. Provide specific market feedback into product development cycle.
• Negotiation of proposal, business terms and conditions directly with customers under parameters provided by management.
• Ability to clearly present deal business terms and operational considerations to corporate management.
• Regular reporting and forecasting of sales activities to management. Manage and update on the CRM solution Leads, Accounts, Contacts and Opportunities per management guidelines.
• Attend major industry trade shows and functions as determined by management.
• Ability to understand and present basic engineering principles in relation to power and cooling.
• Coordinate all facets of the customer experience including interactions between customers, sales engineering, marketing-communication, operations, Sales Directors, chief engineers and datacenter engineers.

Respect and enforce certification policies in terms of:

• H&S: Respect and enforce health and safety rules.
• Environment: Respect and enforce environmental policies.
• Information security: Respect and enforce information security policies
• Energy: Respect and enforce the policy of reducing energy consumption.

REQUIRED SKILLS AND QUALIFICATIONS

Education

• Bachelor's or Master's degree in Business, Engineering, IT, or related field.

Technical skills

• 3‐7+ years in B2B sales, account management, or technical commercial roles.
• Experience in datacenter, telecom, cloud, or IT infrastructure environments.
• Managing strategic or complex accounts is a strong asset.
• Understanding datacenter environments (power, cooling, connectivity, security).
• Knowledge of cloud, telecom, or IT infrastructure ecosystems.
• Excellent communication and negotiation skills.
• Customer‑centric mindset and proactive problem‑solving ability.
• Ability to manage multiple stakeholders and deadlines.
• Advanced Word and PowerPoint skills. Competent Excel skills.
• Must be fluent in French and English. Knowledge of Italian and Spanish would be a plus but is not essential.
• Ability to create, format and proof proposals, presentations and other customer facing documentation as a formal work product that is indicative of the professionalism of Data4 Group.

Behavioral skills

• Ability to work within a high-paced sales team;
• Good organisational skills – able to maintain data entry and reporting activity for CRM
• Attention to detail
• Open to new ideas and procedures
• Occasional EMEA travel, customer visits, datacenter site visits, and events.