Product Specialist
3Shape is changing dentistry together with dental professionals across the world, by developing innovations that provide superior dental care for patients. 3Shape is a developer and manufacturer of 3D scanners and CAD/CAM software solutions for the dental industries with headquarters based in Copenhagen, Denmark.
At our sales office in Paris, covering France, we are searching for a Product Specialist for our region, who thrives in training and enjoys guiding and supporting our customers as a subject matter expert. The role of the Product Specialist is part of the global sales organization and will be responsible for trainings, demos, onboardings, customer success, presentations at events, and more, across the entire 3Shape product portfolio in France.
The position reports into the Head of Marketing & Academy Manager within 3Shape France.
Responsibilities:
- Provide training, consultancy, product demos and onboarding to 3Shape distributors and end-customers in France, both at our own training facility in Paris, and via online channels
- Customer groups can either be resellers and/or end users (dentists and lab technicians)
- Facilitate the understanding and usage of the 3Shape Clinic and Lab solutions through classroom, webinars, and remote training initiatives
- Develop training courses and materials, FAQs, and other learning content relating to the usage of 3Shape products
- Know to collaborate in an international context, very structured & organized
- Assist the sales teams on events, congresses, and exhibitions across France
- Responsible for the Demo products in France & distribution to resellers & events
- Develop and maintain strong relationships with both internal team members and external clients to facilitate effective communication and seamless support
- Prepare equipment for relevant courses including both 3Shape hardware and configuration of 3Shape software
- Act as an integral part of t