Parts Counterperson

Classic Ford Lincoln - Columbia 177 Greystone Blvd, Columbia, SC Full Time Description Of The Role As a Parts Counterperson at Classic Ford Lincoln - Columbia, you will be responsible for efficiently and accurately assisting customers with their parts needs. You will play a crucial role in ensuring customer satisfaction and maintaining an organized parts department. Responsibilities Assist customers in person, over the phone, and via email with their parts inquiries

Identify the correct parts needed based on customer descriptions, vehicle information, and parts catalogs

Provide price quotes and process parts orders

Maintain accurate inventory records and stock levels

Track back-ordered parts and follow up with customers

Collaborate with the service department to ensure timely and efficient part delivery

Handle warranty claims and returns

Maintain a clean and organized parts department Requirements Prior experience in automotive parts sales or a similar role

Strong knowledge of automotive parts and their applications

Excellent customer service and communication skills

Ability to multitask and work in a fast-paced environment

Attention to detail and accuracy

Proficiency in using parts catalogs, inventory management software, and basic computer applications

Ability to lift heavy objects and stand for long periods of time Benefits Competitive compensation ranging from $50,000 to $65,000 per year

Opportunity for growth and advancement within the company

Comprehensive benefits package including health insurance, retirement plans, and paid time off

Employee discounts on vehicle purchases, parts, and services

Positive and supportive work environment About The Company Classic Ford Lincoln - Columbia is a reputable automotive dealership located in Columbia, South Carolina. We are committed to providing high-quality vehicles, exceptional customer service, and reliable auto parts. As part of the Classic Automotive Group, we prioritize employee satisfaction and offer various ...