Parts Counterperson
Classic Ford Lincoln - Columbia 177 Greystone Blvd, Columbia, SC Full Time Description Of The Role As a Parts Counterperson at Classic Ford Lincoln - Columbia, you will be responsible for efficiently and accurately assisting customers with their parts needs. You will play a crucial role in ensuring customer satisfaction and maintaining an organized parts department. Responsibilities Assist customers in person, over the phone, and via email with their parts inquiries
Identify the correct parts needed based on customer descriptions, vehicle information, and parts catalogs
Provide price quotes and process parts orders
Maintain accurate inventory records and stock levels
Track back-ordered parts and follow up with customers
Collaborate with the service department to ensure timely and efficient part delivery
Handle warranty claims and returns
Maintain a clean and organized parts department Requirements Prior experience in automotive parts sales or a similar role
Strong knowledge of automotive parts and their applications
Excellent customer service and communication skills
Ability to multitask and work in a fast-paced environment
Attention to detail and accuracy
Proficiency in using parts catalogs, inventory management software, and basic computer applications
Ability to lift heavy objects and stand for long periods of time Benefits Competitive compensation ranging from $50,000 to $65,000 per year
Opportunity for growth and advancement within the company
Comprehensive benefits package including health insurance, retirement plans, and paid time off
Employee discounts on vehicle purchases, parts, and services
Positive and supportive work environment About The Company Classic Ford Lincoln - Columbia is a reputable automotive dealership located in Columbia, South Carolina. We are committed to providing high-quality vehicles, exceptional customer service, and reliable auto parts. As part of the Classic Automotive Group, we prioritize employee satisfaction and offer various ...