Hotels Sales Programs Onboarding Manager (F/M/X)

Job Description

The Global Hotel Sales Onboarding Manager will support the onboarding of newly opened hotels during their pre-opening phase in designated regions. Act as the key contact between hotel teams and Accor’s global sales structure. Guide them through global sales opt-in & solicitation processes, ensure strategic programs such as MEET and ALPP are clearly communicated. Introduce hotels to core sales tools like ANAIS & Cvent, ensuring they understand access & usage. Ensure global preferred agreements are shared and, where applicable, confirmed by the hotel. This role is essential in aligning new hotels with the commercial ecosystem before opening. Timely onboarding, tool access, and clear communication directly impact the commercial success of each launch.

Responsibilities

• Develop and manage a global sales onboarding checklist for new hotel commercial team members, including all necessary steps and timelines to ensure a smooth and structured onboarding process. Establish a scalable process for other regions and brands to follow — particularly regarding communication via ANAIS — to guarantee that all Accor sales teams are informed and regularly updated about new hotel openings and hotels exiting the network.
• Create and maintain all required sales and training materials. Lead onboarding to Global Sales B2B segments — Corporate, TMC, M&E, Leisure, and Sustainability — through publicly accessible online sessions for hotel teams. Implement and manage recurring onboarding formats to introduce global sales processes and essential commercial knowledge.
• Support new commercial teams in onboarding to core sales tools such as ANAIS, LANYON, LGO, ALPP, and MEET. Deliver regular training sessions and ensure the availability of user-friendly support materials to promote effective tool usage.
• Coordinate and communicate the relevant global sales opt-in and solicitation processes during hotel onboarding. Ensure commercial teams understand the steps, deadlines, and benefits of participating in these programs.
• Manage a team member responsible for overseeing the rollout of global sales solicitation programs and preferred agreements. Ensure existing hotels wishing to join global sales opportunities are effectively supported and guided through the onboarding and opt-in processes.

Qualifications

• Tourism or hotel-specific education, university or school.
• Advanced work experience in tourism with a focus in chain hotel industry
• Experience in chain hotel sales is a needed asset with a minimum of 5 years.
• Sales skills / strategy
• Proactivity & persuasion
• Flexibility & adaptation capacity
• Team spirit & hands on mentality
• Strong selling & communication focus/skills
• Min. 2 languages
• English & French is required as a minimum

Additional Information & Benefits

• Remote work available several days per week from France, with flexible work options: work from home, from our offices, or even from our hotels and coworking spaces through Worklib.
• Every Wednesday afternoon, dedicate your time to deep work and personal development.
• Work in a multicultural and English-speaking environment.
• Continuous improvement & training: hackathons, exceptional technology partnerships, dedicated talent management, certifications and a dedicated learning platform.
• ALL - Heartist® Program: unforgettable stays and experiences at all Accor locations and partner venues worldwide.
• Heartist® for Good Program: commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours).
• Employee Social Committee (CSE) supporting the financing of your cultural and sports activities.
• Sustainable Mobility Package for eco-friendly transportation or access to a company bike program in partnership with Zenride.
• Coverage of urban public transport subscriptions between home and workplace, up to 75%.
• €11 meal vouchers and a health insurance plan funded at 50% by Accor (for dependents enrollment as applicable).
• Attractive working conditions with collaborative workspaces, restaurants, recreational areas, wellness and sports facilities, on-site or via Gymlib.

Your talent and motivation are our only selection criteria. We value diversity and inclusion. We encourage all applications, regardless of gender, and we welcome applicants with disabilities. Recruitment is all about people!