Full-Stack AI Care Copilot Engineer — Remote

Alan's Support Area builds smart products that deliver scalable customer service to over 1M members. You will work on AI agents that provide immediate, personalized answers for roughly 50% of member inquiries, and build the cockpit and tooling that enables human experts to seamlessly take over and enrich the service.

As a senior software engineer, you will develop scalable systems, own frontend and backend components, collaborate with product and design teams, and mentor junior engineers while