Full‑Stack AI Support Engineer – Care Copilot (Remote)

Alan’s Support Area builds smart products that deliver scalable customer service to over 1M members. You will work on AI agents that provide immediate, personalized answers for roughly 50% of member inquiries, and build the cockpit and tooling that enables human experts to seamlessly take over and enrich the service.

As a Senior Software Engineer, you will develop and maintain scalable systems, contribute to the cockpit tooling, collaborate with product and design teams, and mentor junior