French Sr Business Travel Consultant - Paris
Workster is partnering with a leading global travel management company to recruit a French-speaking Senior Business Travel Consultant for their Paris-based team. In this hybrid role you will deliver high-quality, end-to-end travel support for corporate clients, managing complex itineraries, supplier relationships and traveller needs. You will be a trusted advisor, ensuring cost-effective, compliant and seamless travel experiences across air, rail, hotel, car and ancillary services.
Your Role\n\n
Manage end-to-end corporate travel bookings for French-speaking clients across multiple channels (phone, email, chat, booking platforms)
Handle complex itineraries, multi-city routing, group and VIP travel, visa and entry requirements, and special traveller requests
Provide commercial guidance on fare construction, ticketing rules, and cost-saving alternatives while ensuring policy compliance
Negotiate and maintain relationships with suppliers (airlines, rail operators, hotels, car rental partners) to secure best available options and rates
Proactively manage disruptions, rebookings and duty-of-care incidents, coordinating with duty-of-care tools and emergency response teams when required
Advise clients on travel risk, travel policy design and optimisation, traveller tracking and expense control
Accurately record itineraries, PNRs and customer interactions in the CRM and GDS, maintaining data quality and auditability
Coach and mentor junior consultants, share best practice and contribute to continuous improvement initiatives
Meet and exceed service level, quality and revenue KPIs, and contribute to client satisfaction and retention\n\n
Your Qualifications\n\n
Native or near-native French (C2) and strong English (B2 ) for internal communication; other languages an advantage