French-Speaking Customer Experts for a Tech Leader - Work In Greece

Mercier Consultancy MD is excited to invite French-Speaking Customer Experts to join our team supporting a leading technology company in Greece. In this role, you will be responsible for providing exceptional customer service and technical support to French-speaking clients, helping them navigate and resolve issues related to innovative tech products and services.

Key Responsibilities

Deliver excellent customer support to French-speaking customers via phone, email, and chat

Assist clients with technical troubleshooting, product information, and service requests efficiently and effectively

Maintain accurate and detailed records of customer interactions using CRM systems

Collaborate with internal teams to resolve complex issues and enhance customer satisfaction

Stay informed about new technology trends, company products, and policies to provide up-to-date assistance

Offer feedback and suggestions for improving customer service processes

Requirements

Fluency in French (spoken and written) is essential; proficiency in English is highly desirable

Previous experience in customer service or technical support, preferably within the technology sector

Strong communication skills, problem-solving abilities, and a customer-focused attitude

Ability to multitask and work effectively in a fast-paced environment

Familiarity with CRM software and digital support tools

Willingness to relocate to Greece and adapt to a new work environment

Passion for technology and continuous learning mindset

Benefits

Competitive Monthly Salary

Fully Paid Training

Fully Paid Relocation Package

Monthly Performance Bonus

Health Insurance

2 Extra Salaries Per Year

And Much More..