Field Sales Representative Legal Software

About Wolters Kluwer

As a global provider of expert information, software and services, Wolters Kluwer makes professionals work better and solve complex problems with confidence in an ever-changing world. Every day, our customers face decisive moments that impact the lives of millions of people and shape tomorrow’s society.

About the Role

As a Field Sales Representative, you will be the face of our organization, responsible for promoting and selling our diverse portfolio of products and services to customers within a defined territory. While the role covers a specific territory, all customer interactions will be conducted remotely (video meetings, phone calls, and digital channels). You will engage directly with customers to introduce them to our offerings, build rapport, and drive sales. Your role is crucial in generating new business and nurturing existing relationships to help us achieve our business objectives.

Responsibilities

• Conduct structured direct sales activities primarily through remote channels (video calls, phone, and digital communication).
• Demonstrate and present our products/services to potential customers.
• Engage with customers to understand their needs and interests.
• Meet sales targets and objectives as directed by management.
• Stay updated on market trends, competitor activities, and customer preferences.
• Assist in creating, monitoring, and revising lead generation plans to build a robust pipeline.
• Maintain accurate records of customer interactions and sales activities.
• Complete necessary sales documentation and reporting.
• Participate in training sessions to enhance product knowledge and sales techniques.
• Provide valuable feedback to improve products, services, and sales strategies.

Skills

• Language: Fluency in French is compulsory for this role.
• Communication: Clear articulation of product benefits and engagement with customers.
• Customer Service: Strong focus on addressing customer needs and providing excellent service.
• Sales Techniques: Basic understanding of sales methods and tactics.
• Organization: Efficiently manage schedules, appointments, and sales activities.
• CRM Tools: Familiarity with customer relationship management software.
• Product Knowledge: Basic understanding of the company’s products/services.
• Negotiation: Ability to engage in discussions around product/service terms.
• Market Research: Skills to assess market trends and customer preferences.

Location: Bois-Colombes (Hauts de Seine) - hybrid