CHEF(FE) DES VENTES

Job Purpose

Based on the activities assigned by his/her hierarchy, the Sales Manager is responsible for the commercial development (sales volume, margins, customer satisfaction, market share, etc.) of his/her perimeter. He/she manages and leads a sales team.

Business Development

• Define the sales strategy for his area, based on the sales policy defined by management and in collaboration with his superiors
• Contribute to the segmentation of customers and sales sectors in collaboration with the marketing and sales teams
• Ensure the effectiveness of sales coverage within its perimeter
• Analyze the market and monitor the competition to identify new opportunities (markets, customers, technologies, etc.)
• Ensure the commercial development of its perimeter (prospecting, promotion of offers, portfolio management, etc.)
• Coordinate commercial offers (sales, after‑sales, etc.) to meet customer expectations, in collaboration with internal stakeholders
• Supervise invoicing of customer files
• Ensure the resolution of customer disputes and the collection of accounts receivable, in collaboration with internal stakeholders
• Ensure data updates in business tools (customer data, opportunities, competition, etc.)

Sales Animation

• Define and monitor the sales objectives of the sales teams within its scope and manage sales actions accordingly
• Define, monitor and update indicators to track activity (coverage, customer visits, participations, etc.) and take corrective action where necessary
• Maintain relations with financial organizations to optimize our sales offers. financing

Financing Management

• Ensure that resources (means, human resources, etc.) are correctly sized on the basis of activity, in collaboration with line management
• Support and monitor the team(s) assigned to him/her (integration, skills development, etc.)
• Participate in the application of HR policy (performance, compensation, etc.) in collaboration with Human Resources teams
• Manage, monitor and control the working hours and absences of the team(s) assigned to it (hours worked, vacations, calendar, etc.), using business tools where necessary

Responsibilities and Scope for Action

• Guarantees the development and sales promotion of its scope of activity
• Ensure that the sales objectives of the area covered are met
• Ensure that the sales strategy is applied and understood
• Ensure that business tools (CRM, etc.) are used correctly
• Contribute to the management of commercial disputes and collections within its scope
• Know, apply and enforce internal and external compliance procedures and rules
• Support and ensure the performance of your teams and your scope of responsibility

Professional Knowledge

• 5 years' higher education in a commercial field and/or 5 years' significant experience preferred

Specific Knowledge

• Technical skill(s) – General commercial knowledge (sales, negotiation, customer relations, etc.)
• Technical skill(s) – General product knowledge (ranges, functions, etc.)
• Technical skill(s) – General knowledge of IT tools and information systems
• General management knowledge – Intermediate level of English (B1)

Behavioral Skills

• Good interpersonal skills
• Active listening
• Thoroughness
• Synthesis skills
• Responsiveness

Our workplace is an inclusive and supportive environment that celebrates diversity and equal opportunity. Rooted in our Diversity Charter, signed by our CEO Philippe Monnoyeur in 2020, our social and human resources policies focus on fostering a non‑discriminatory environment where every individual can thrive.