Chargé-e d'Affaires Entreprises - F/H

Company Overview

Banque Populaire du Nord, part of the BPCE Group, operates 126 local agencies and focuses on serving the communities in the North, Pas de Calais, Somme, Aisne, and Ardennes. We build lasting relationships and support local businesses and entrepreneurs.

Job Overview

As a customer relationship manager, you will be the first ambassador of our commitment to clients in the Centre d'Affaires Entreprises de Valenciennes.

Responsibilities

• Develop, manage and retain a portfolio of about 60 active clients (PME/PMI) generating €3m to €50m revenue.
• Prospect and execute representation tasks that grow the agency’s business holdings.
• Prescribe new client acquisitions.
• Identify client needs, advise and sell banking and insurance products tailored to the customer.
• Ensure compliance with quality, profitability and confidentiality standards.

What You Will Experience

• An impactful mission: you will create authentic relationships and support clients’ projects and the regional economy.
• A supportive culture: teamwork, mutual support and continuous personal development.
• Career development opportunities within BPN and the BPCE group.
• Strong sense of belonging and commitment to the community.

Requirements

• Degree BAC+5 with experience in business banking or client portfolio development.
• Experience as a business or professional relationship manager or as a chief of a retail banking branch.
• Excellent relational skills, commercial dynamism, and rigor.
• Persistence, result orientation, and a proactive mindset.
• Commitment to high-quality customer service.

Benefits

• Annual fixed salary plus variable bonuses based on individual and collective objectives.
• Profit and participation bonuses.
• Various support benefits (childcare, schooling, transport subsidy).
• Retirement and health plans.
• Restaurant vouchers or company restaurant.
• Competitive rates on banking products and mobility support.
• Employee solidarity committee (CSE) benefits.

Application Process

• The application is reviewed by the recruitment team and operational managers.
• Selected candidates will be contacted for a phone interview.
• After a personality test, candidates meet the HR manager to discuss their background and opportunities.
• An interview with the future manager follows.