Bizoforce Hiring – Field IT Support Engineer – Europe (France & Germany Locations)
Bizoforce Hiring – Field IT Support Engineer – Europe (France & Germany Locations)
Featured Urgent# Bizoforce Hiring – Field IT Support Engineer – Europe (France & Germany Locations)
Bizoforce: Accelerating Digital Innovation
Europe onsite full\_time Posted 2 days ago## Job Description
Bizoforce is hiring Field IT Support Engineers to provide end-to-end onsite IT support across multiple locations in France and Germany. The role focuses on desktop support, IMAC services, network troubleshooting, conference room support, and data center hands-and-feet activities while ensuring SLA adherence and compliance with organizational standards.### Experience
Level: Mid-Level IT Support Engineer
Experience Required: 3–7 Years in Field / Onsite IT Support### Key Responsibilities1. End-User & Desktop Support
- Install, configure, and maintain desktops, laptops, peripherals, and applications
- Perform hardware and software troubleshooting
- Manage device imaging and deployments
- Support Mac devices and Microsoft Office 365
- Provide printer setup and troubleshooting2. Network & Infrastructure Support
- Troubleshoot LAN connectivity, DHCP, DNS issues
- Provide hands-and-feet support for backend teams
- Assist in server mounting, rack labeling, and cable management
- Support data center operations including device reboot, console access, racking/stacking3. IMAC & AV Support
- Execute Install, Move, Add, Change (IMAC) services
- Provide VIP support for conference rooms and AV technologies
- Coordinate with vendors for AV and OEM hardware support4. Vendor & Asset Management
- Coordinate with OEM vendors for repairs and replacements
- Maintain IT inventory and asset lifecycle documentation
- Support procurement and compliance audits5. Process & Compliance
- Adhere to SLAs and IT policies
- Ensure GDPR and local data protection compliance
- Maintain incident documentation and update knowledge base articles6. Communication & Collaboration
- Communicate in English and local language
- Provide after-hours and time-zone-based support when required
- Support recurring meetings and business events
Required Skills
- Desktop & laptop support (Windows & Mac)
- Office 365 support
- LAN troubleshooting (DHCP, DNS)
- IMAC services
- Data center hands-and-feet support
- AV / conference room support
- IT asset lifecycle management
- Strong communication skills### Assignment Details
- Role: Field IT Support Engineer
- Region: Europe
- Locations:
- Bonneville, France
- Cergy, France
- Cernay Cedex, France
- Luce, France
- Saint-Priest, France
- Laatzen, Germany
- Langenfeld, Germany
- Remscheid, Germany
- Employment Type: Full-Time / Contract
- Open Positions: Multiple.## Requirements
- 3 years of experience required
Job Location Europe
Skills Required Microsoft Office 365 L2/L3 Technical Support Network Troubleshooting L2 Support L2VPN End-to-End Incident Lifecycle Management Install and configure operating systems Software Troubleshooting IT Troubleshooting Strong communication skills collaboration Problem-solving Time management Adaptability Customer Service Orientation Attention to Detail
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