Apprentissage : Data Analytics for Customers Satisfaction Surveys and Quality Targets management

Inside the Stellantis Group Global Quality Division, the team in charge of “Product Quality Customers Surveys & Targets” must optimize the IT tools used for managing data collected from all Regions worldwide and to define quality targets for all new projects as well as serial life production.

Responsibilities

• propose and develop improvements for the management of quality data from various customers surveys (collection, cleaning of data, harmonization across different surveys & Region, reporting preparation,…)
• propose solutions, calculation models to prepare automaticaly quality targets for all vehicles and technical domains based on the analysis of the market trends in each technical domain (engine, navigation systems, connected services, …)
• develop PowerBI solutions to improve the communication to all quality teams in the company: displaying surveys results and quality targets with multiple filters

Chez Stellantis, nous évaluons les candidats selon leurs qualifications, leurs mérites et les besoins du métier.

Nous accueillons les candidatures des personnes de tout genre, âge, ethnie, nationalité, religion, orientation sexuelle, et handicap. La diversité de nos équipes nous permettra de mieux appréhender l'évolution des besoins de nos clients et de notre environnement futur.

Qualifications

• Bac + 3 or MASTER
• Data Analytics & Business Intelligence
• IT Database
• Autonomie, prise d'initiative, adaptabilité, esprit d'analyse.
• Bonne maîtrise des outils MS Office

Contract Duration

12 mois

At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.