Administrative Associate II

Agency

Dept of Environmental Quality

Division

Environmental Assistance, Customer Service

Job Classification Title

Administrative Associate II (S)

Position Number

Grade

NC02

About Us

The primary mission of the North Carolina Department of Environmental Quality (DEQ) is to provide science‑based environmental stewardship for the health and prosperity of all North Carolinians. DEQ is the lead stewardship agency for the protection of North Carolina’s environmental resources, administering regulatory programs to protect air, water, and public health while advancing an all‑of‑the‑above energy strategy.

Description of Work

This position supports the program staff at the Fayetteville Regional Office and provides required support to various divisions, including Air Quality, Energy, Mineral and Land Resources, Environmental Assistance and Customer Service, Waste Management, Water Resources, and Information Technology Services as needed. The role adapts to changing environmental laws, statutes, policies, and procedures that affect permitting and related processes.

Key Responsibilities

• Providing positive customer service interaction with internal and external customers.
• Processing critical and time‑sensitive correspondence, invoices, contract payments, and fiscal documents, and compiling reports for program staff and management.
• Providing extensive operational, logistical, inventory, and administrative support to the Fayetteville Regional Office.
• Offering team back‑up and administrative coverage at the front desk and for other divisions and programs within the office.

Hybrid Telework

This position currently qualifies for a hybrid telework option with routine office and remote workdays. Telework options are subject to change at the discretion of management.

Recruitment Range

$31,200.00 - $36,000.00

Minimum Education and Experience

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and is dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities, pregnancy or related medical conditions, and for religious beliefs and practices.