Account & Project Manager Europe

Job Description

Infinity Global is seeking an Account & Project Manager to support strategic client relationships and coordinate luxury retail packaging programs across Europe and globally. This role sits at the intersection of client service, product development, and global project coordination—offering the opportunity to work with leading luxury brands and bring innovative packaging solutions from concept to production.

About Infinity Global

Infinity Global is a premier provider of branded packaging for the luxury market, specializing in global sourcing and logistics solutions. We are committed to delivering exceptional service, quality, and innovation, while fostering a collaborative and fast‑paced environment. We also prioritize internal growth and career development for our teams.

Job Requirements

• Bachelor’s degree in Business, Marketing, Sales, or related field, or equivalent professional experience
• 8+ years of experience in account coordination, project management, or packaging program management
• Experience in packaging development, production processes, or working with global suppliers is strongly preferred
• Exposure to luxury retail, fashion brands, and packaging suppliers is a plus
• Fluent in English and French
• Solid understanding of project workflows, timelines, and stakeholder management
• Strong analytical skills, with experience supporting costing, budgets, or financial tracking
• Excellent written, verbal, and presentation communication skills
• Advanced organizational and multitasking abilities with strong attention to detail
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Ability to manage multiple projects, clients, and global stakeholders simultaneously
• Knowledge of global business practices, time zones, and international supplier coordination
• Willingness to travel as required

Profile We’re Looking For

• A proactive and reliable contributor who can operate with moderate autonomy while supporting senior team members
• Strong problem‑solver who takes initiative and anticipates needs
• Collaborative and adaptable, comfortable working in a fast‑paced, international environment
• Detail‑oriented with the ability to manage multiple projects and deadlines simultaneously
• Eager to grow into a more senior/lead role over time

Job Responsibilities

Client & Account Support

• Serve as a key day‑to‑day contact supporting client relationships and communications
• Build strong client partnerships and ensure high service levels
• Prepare and deliver updates, reports, and presentations on program status and performance

Program & Project Coordination

• Coordinate packaging programs from development through production and delivery
• Track timelines, milestones, and risks, ensuring on‑time execution
• Collaborate with cross‑functional teams and global stakeholders
• Communicate program and technical details clearly across all parties

Product Development & Commercial Operations

• Support packaging development from concept to production
• Assist with costing, budgeting, and financial tracking
• Manage purchase orders, sales orders, and program documentation

Supplier Collaboration

• Coordinate closely with global vendors and manufacturing partners to support product sourcing and development.
• Coordinate day‑to‑day communication with global vendors and manufacturing partners to support sourcing, sampling, development, and production timelines.
• Track supplier deliverables, including samples, pricing, and production schedules, ensuring alignment with project milestones.
• Maintain accurate records of supplier information, quotations, and communications.
• Support issue resolution by following up on delays, quality concerns, or logistics challenges, and escalating when needed.

Operations & Continuous Improvement

• Monitor key performance metrics such as timelines, delivery, and service levels, and highlight improvement opportunities.
• Contribute to process improvements, documentation, and standardization initiatives.
• Support compliance efforts related to packaging regulations and sustainability requirements.
• Participate in special projects and broader team initiatives as needed.