Account Manager

• Manage a portfolio of middle-market clients in the private or public sector
• Ensure revenue generation and growth
• Sell the group's full range of products and formats
• Understand clients' industries, identify emerging trends, and analyze the competition
• Master the expertise and products offered by the brands and understand the internal customer journey
• Implement the division's overall strategy
• Define the account plan and business development strategy with Key Account Managers
• Assess clients' growth potential
• Generate and optimize qualified leads
• Prospect for and identify new clients
• Identify clients' skills development plans
• Sell catalog and customized training programs
• Manage commercial proposals and promote the group's expertise and products
• Prepare and present briefs to project teams
• Participate in the launch of training programs
• Ensure client satisfaction and the quality of delivered services
• Meet assigned targets and grow revenue
• Ensure compliance with the expected MCD level
• Use available tools to manage and optimize sales performance
• Maintain client history in the CRM and record key information related to sales and interactions
• Ensure the accuracy of CRM data used to calculate variable compensation

Requirements

• Master's degree (business school or equivalent)
• Proven experience in business development, ideally selling high-value services or solutions
• Excellent understanding of client needs and challenges
• Ability to manage an end-to-end sales strategy: prospecting, opportunity identification, proposal development, and closing
• Results-oriented mindset
• Ability to develop a client portfolio and generate qualified leads
• Strong interpersonal skills and ability to work cross-functionally with a range of stakeholders
• Proficiency in CRM tools
• Strong attention to detail in activity tracking and performance management
• Available to start as soon as possible
• Permanent, 39-hour-per-week contract

Core Competencies

Demonstrates expertise in business development and client management, with a strong focus on generating qualified leads and optimizing sales performance. Proficient in CRM tools and capable of implementing strategic account plans to drive revenue growth.

Highest-signal resume keywords

• Business Development
• Client Portfolio Management
• Lead Generation
• CRM Proficiency
• Sales Strategy Implementation

Hard Skills

• Business Development
• Sales Strategy
• Proposal Development
• Lead Generation
• Client Needs Analysis
• Training Program Sales
• Revenue Growth
• Market Trend Analysis
• Account Planning
• Performance Management

Soft Skills

• Interpersonal Skills
• Cross-Functional Collaboration
• Attention to Detail
• Results-Oriented Mindset

Certifications & Qualifications

• Master's Degree

Industry Keywords

• Middle-Market Clients
• Private Sector
• Public Sector
• Commercial Proposals
• Client Satisfaction
• Emerging Trends
• Sales Performance Optimization
• Client Journey

Tools & Technologies

• CRM Tools