Work-Study Project Manager, Consumer Experience

• Contribute to enriching and ensuring the reliability of consumer data
• Help maintain the health of the database (Data Quality)
• Analyze consumer data to improve business insights
• Update performance dashboards (CDH, CRM, SEO, Goodnest, journeys)
• Provide support in using a CDP (Consumer Data Platform)
• Coordinate and manage cross-brand projects for the Goodnest ecosystem
• Support multi-brand CRM: briefs, targeting, configuration, testing, QA, performance analysis
• Ensure daily coordination between brand teams, CX experts, Media, IT and agencies
• Rigorously track schedules, briefs, tests, deliverables and approvals
• Prepare clear materials: summaries, follow-ups, presentations and dashboards
• Support activities for the CX France community
• Contribute to innovative projects: Goodnest chatbot, SEO & AI/LLM, new social CRM activations
• Maintain ongoing market watch (L’Oréal, Cadbury, Amazon, best-in‑class)
• Propose improvements, simplifications or new ideas

Requirements

• Master's degree (Bac+5) with a specialization in Digital Marketing or CRM & Data
• Knowledge of programming languages such as SQL; Python is a plus
• Solid fundamentals in marketing, project management and Photoshop
• Understanding of consumer data without requiring a purely technical profile
• Curious, open-minded, constructive and collaborative
• Proactive, meticulous and organized
• Creative with an analytical mindset
• Fluent in English, both written and spoken
• You are looking for an employer committed to responsibility at all levels.

Core Competencies

Demonstrates expertise in consumer data analysis, project management, and digital marketing strategies, with a strong focus on data quality and cross-brand collaboration. Proficient in SQL and familiar with CRM systems, capable of delivering actionable insights and innovative solutions.

Highest-signal resume keywords

• Consumer Data Analysis
• SQL Programming
• Project Management
• Digital Marketing
• Cross-Brand Collaboration

ATS Optimization Keywords

Hard Skills

• SQL
• Python
• Data Quality
• Performance Analysis
• Project Management
• Digital Marketing
• Photoshop
• Consumer Data Platform
• Dashboard Updates
• SEO

Soft Skills

• Curious
• Collaborative
• Proactive
• Meticulous
• Creative

Certifications & Qualifications

• Master's Degree in Digital Marketing or CRM & Data

Industry Keywords

• Consumer Insights
• Market Watch
• Cross-Brand Projects
• CX Community
• Innovative Projects

Tools & Technologies

• CDP
• CRM
• Goodnest
• Performance Dashboards
• AI/LLM