Technology Manager

Technology Manager – European Luxury Hospitality Group

Location: Bordeaux, France (Hybrid / Regional Travel)

Salary: €65,000 – €75,000

Contract: Full-time, Permanent

Languages: French and English fluency

About the Company

I am currently representing an exclusive, premium hospitality group that is renowned for providing a world-class lifestyle and sensory experience. With a global network of prestigious operations, they seamlessly blend traditional elegance with cutting-edge technology to ensure a flawless experience for their clientele.

As they continue their ambitious expansion across Europe, they have tasked me with finding a high-caliber Technology Manager to lead their regional operations and oversee both existing assets and new site deliveries. This is a fantastic opportunity to join a brand that sits at the pinnacle of the luxury hospitality sector.

The Role

The Technology Manager is a "hybrid" leadership role, acting as the bridge between operations and the Group Technology function. You will own the day-to-day technology operations across the region (France, UK, and Switzerland) while leading the planning and delivery of technology for new site openings, refurbishments, and expansion projects.

This is a hands-on position that requires a unique blend of technical infrastructure knowledge and structured project management.

Key Responsibilities

• Regional Operations: Own the stability, security, and performance of core infrastructure, business systems, and end-user technology across all sites.
• New Site Delivery: Lead the technology workstream for pre-openings, from initial planning and vendor coordination through to go-live and operational handover.
• Vendor Management: Manage technology service providers, ensuring high performance, service recovery, and commercial value.
• Governance: Maintain clear documentation, user access controls, and security standards in line with Group policy.
• User Support: Act as the local expert to resolve high-level incidents and improve the overall technology experience for both staff and members. (The group works with a 24/7 external partner for standard interventions).

Requirements

• Experience: 5+ years in IT operations, multi-site support, or technology project delivery. Experience within Luxury Hospitality, Hotel groups, Private Members’ Clubs, or High-End Retail is highly preferred.
• Technical Skills: Strong hands-on experience across endpoints, networks, Wi-Fi, AV systems, and hospitality-specific software (POS/PMS).
• Project Management: Proven track record of managing site openings or technology rollouts from the ground up.
• Mindset: A "get stuff done" attitude with high attention to detail and a strong sense of ownership.
• Languages: Native-level French and Fluent English are essential for managing local vendors and reporting to the Group CTO.
• Mobility: Willingness to travel across Europe (UK and Switzerland) to support site projects as required.

Why Join Us?

• Opportunity to work for a rapidly growing, prestigious brand with an international footprint.
• A dynamic role where you can influence the technology landscape of a premium global group.
• Excellent base in Bordeaux with a flexible, hybrid approach to work.