Technical Support Engineer II: Cloud & PACS Expert

A global leader in access solutions seeks a Technical Support Engineer II to resolve HID product issues primarily via phone and email. The role demands a strong technical background, including a BA/BS degree and at least two years of technical service experience. You will support customers by troubleshooting installation problems, while maintaining detailed records in Salesforce. Excellent communication skills and critical thinking are key to succeeding in this vibrant, welcoming, and inclusive team environment.

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