Technical Product Manager - Claims Management France - Paris

Technical Product Manager - Claims Management

France - Paris

Shift is the leading AI platform for insurance. Shift combines generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk – driving operational efficiency, exceptional customer experiences, and measurable business impact. Trusted by the world’s leading insurers, Shift delivers AI when and where it matters most, at scale and with proven results.

Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance.

We’re hiring a Technical Product Manager to help transform how insurance companies handle claims through intelligent use of AI. You’ll work on an innovative end‑to‑end claims management solution that redefines industry standards – moving from manual processes to AI‑driven workflows that deliver faster, more accurate outcomes.

What You’ll Do…

Product Discovery

• Partner with insurance clients to identify opportunities where AI can streamline, automate, or enhance claims workflows
• Define product requirements for intelligent features such as automated document analysis, fraud detection, and decision support that integrate into existing processes
• Translate complex insurance needs into clear technical product specifications that leverage our AI capabilities

Technical Product Ownership & Innovation

• Own the product roadmap for features that combine traditional claims management with cutting‑edge AI functionality
• Work with engineering teams to ensure features are intuitive, reliable, and deliver measurable value
• Build relationships with clients who are modernizing their operations through technology
• Guide clients through the transition from legacy processes to AI‑enhanced workflows
• Communicate how intelligent automation will improve their teams’ efficiency and decision‑making

Product Delivery Excellence

• Ensure delivered features meet both functional requirements and the quality standards of our AI‑powered platform
• Support client onboarding for innovative workflows they may not have experienced before
• Capture insights that inform our AI product strategy and platform evolution

What You Bring…

• 1–4 years of experience in product management, business analysis, or client‑facing technical roles within P&C insurance
• Curiosity about AI and its practical applications – you don’t need to be an expert, but you should be excited to learn
• Strong communication skills and ability to help clients envision new ways of working
• Analytical mindset with attention to detail and systematic problem‑solving
• Enthusiasm for working with innovative technology and forward‑thinking clients
• Comfort with ambiguity and rapid change in an evolving product landscape

Interview Process

• Talent Acquisition
• Hiring Manager
• Chief Product Officer

Benefits

• Flexible remote and hybrid working options
• Competitive salary and a variable component tied to personal and company performance
• Multiple learning and development opportunities, including Focus Fridays, a monthly half‑day dedicated to learning and personal growth
• Generous PTO and paid holidays
• 2 MAD Days per year (Make A Difference Days for paid volunteering)

At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non‑merit criteria.

Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. If you require accommodation, please contact and we will work with you to meet your accessibility needs.