QA Engineer - functional testing

Shift is the leading AI platform for insurance. Shift combines generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk - driving operational efficiency, exceptional customer experiences and measurable business impact. Trusted by the world's leading insurers, Shift delivers AI when and where it matters most, at scale and with proven results.

Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance.

As a member of Shift Technology’s QA team, part of the greater Tech team, you will be working on the whole QA process implementation on the Shift Technical platform (the core of all our products!).

Profiles

• Junior QA Engineer – freshly graduated
• Mid‑level QA Engineer – 3 to 5 years of experience

Responsibilities

• Understand our clients’ needs and establish the relevant test strategy to ensure the product fits
• Follow up and test new Features with development teams split between different Teams
• Identify and implement automated tests with development teams in Agile cycles
• Identify and implement automated tests in the QA validation phase
• Create and lead comprehensive test campaigns on your product
• Communicate with different teams (Developers, Data Scientists, Product Owners)
• Participate in comprehensive test campaigns on different products
• Drive and help establish best practices and testing processes by promoting the “test culture” inside the company

Qualifications

• Minimum Bachelor of Science Degree in Electrical Engineering or Computer Science; or equivalent experience
• 1–5 years of experience in QA and test automation
• ISTQB foundation certified, or about to obtain it
• Programming or Scripting experience (Web UI, API, Data Pipelines)
• Familiarity with QA tools and techniques, bug tracking systems, test design and execution, test case management tools
• Ability to identify and clearly document issues for resolution
• Nice to have: experience with UI, backend, API, performance, stress tests, and Automation
• Ability to work collaboratively within a team environment of engineers to meet aggressive goals and high quality standards
• Team focused, excellent communicator and collaborative experience working with cross‑functional teams
• Demonstrated ability to have completed multiple, complex technical projects
• Excellent communication and working proficiency in English and French

Benefits

• Flexible remote and hybrid working options
• Competitive salary and a variable component tied to personal and company performance
• Multiple learning and development opportunities, including Focus Fridays, a half‑day each month to focus on learning and personal growth
• Generous PTO and paid holidays
• 2 MAD Days per year (Make A Difference Days for paid volunteering)

EEO Statement

At Shift, we strive to be a diverse and inclusive workforce. We welcome applications from people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non‑merit criteria.

Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. If you require accommodation, please email and we will work with you to meet your accessibility needs.