Technical Account Manager

You will be part of the account management operations elite team of our client. The position implies in-depth understanding of customer services with ramifications into client onboarding, implementation, maintenance, and support. You will have the best seats in the house, seeing in action and tuning up our vast products suite to work on our clients' platforms spread around the whole globe. The team receives regular trainings and it works on a simple and effective share knowledge principle, everybody working as a whole unit. As we are constantly exporting talents in US, Europe, or Asia, you will have the opportunity to discover exciting parts of the globe if you’re up for adventures.

Main Responsibilities:

• Be the first point of contact for clients
• Understand and analyse the clients' need from a technical and functional point of view
• Train users on the client's products (IT Team)
• Ensure technical expertise on a given client portfolio
• Promote new features, new products, latest updates to client portfolio along with the Sales Account Manager
• Build a strong and positive relationship with clients
• Establish, measure, control and enforce best practices
• On-site or off-site consultancy upon request

Requirements:

• Resourceful candidate, hard-working, curious, with major personal or professional achievements.
• Minimum of 3 years of working experience in Java SE, SQL, Unix/Linux, FIX and XML
• Excellent people interaction and Client Communication