Tech Lead Data "Digital Experience" F/M/X

Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 5,000 talents are committed to deliver the best tech and digital experiences to our guests, hotels and staff across 110 countries and to shape the future of hospitality.

Job Description

Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality. Our teams, known as Heartists®, bring together the best of hospitality with the best of tech and digital. Our ambition is to provide our customers with personalized, memorable, and sustainable experiences. Here, we create new ways to travel within each of our 5,500 hotels, connecting closely with our 100 million clients in 110 countries.

Your Mission

Reporting to the Data Engineering Director, you will be responsible for:

• Co‑leading the “Digital Experience” Feature Team (facilitation, prioritisation, planning, etc.)
• Building a strong partnership with your Product Owner counterpart
• Supervising the Data Engineers: 4 external staff (individual monitoring, particularly with digital service providers, etc.)
• Ensuring the implementation of best development practices (DevOps, Quality, FinOps, etc.)
• Contributing to the scoping, breakdown and high‑level estimation of new projects.
• Guide technical and modelling choices in line with Accor standards (Snowflake urbanisation, architectural patterns, etc.)
• Deliver Data products (Analytics & AI) in accordance with agreed quality and deadline commitments.
• Manage communication and resolution in the event of incidents.
• Keep your line managers informed, alert them or request assistance in the event of a risk or problem.
• Participate in events organised at the Data or Engineering vertical level.

Objectives

• Work with the team to deliver a number of enhancements to the strategic Content Scorecard initiative, in collaboration with the AI team: homepage scoring, updates to existing scores, etc.
• Ensure a good distribution of skills and product expertise within the team to avoid reliance on any single individual and enable a smooth rotation of duties.
• Audit the Data products, formalise an assessment of the current technical infrastructure, and propose a plan: debt reduction + efficiency improvements + financial optimisation (FinOps) + exploration of new features.
• Foster a positive team dynamic (collaboration, motivation, participation, etc.) as part of the transition of the Tech Lead / Product Owner duo leading this Feature Team.

Qualifications

• You have solid experience in data engineering and team management.
• Ideally, you have previous experience in Digital Marketing, or demonstrate a particular interest in the field.

Technical Skills

• In‑depth knowledge of Snowflake features and analytical/BI modelling.
• Previous experience with our orchestration tools (Astronomer/Airflow) and transformation tools (dbt).
• Proficiency in SQL and Python.
• Expertise in Tableau or other data visualisation solutions (PowerBI, Looker, etc.).
• Proficiency in AI and GenAI tools and platforms to optimise daily delivery (automation of data engineering tasks, improvement of CI/CD processes, exploration of innovative solutions, etc.).

Soft Skills

• Strong product culture, with a flexible and pragmatic Agile approach.
• Leadership with a dynamic mindset and the ability to transform your teams’ practices (Peer Review, Testing, Run Management, FinOps, etc.).
• Ability to estimate, plan and monitor activities across one or more projects and manage demanding stakeholders.
• Professional demeanour and written/oral communication skills appropriate to the hierarchical level of your counterparts in French and English (fluency required).

Benefits & Perks

• Remote work available several days per week from France, with flexible work options.
• Work in a multicultural and English‑speaking environment.
• Continuous improvement & training: hackathons, certifications, dedicated learning platform.
• Sustainable Mobility Package, meal vouchers, health insurance plan, and attractive working conditions.

Diversity & Inclusion

We value the richness of diverse nationalities, personalities, and professional backgrounds. We know how to adapt to the specific needs of our employees, including those with disabilities. We encourage all applications regardless of gender.