Team Manager, Technical Account Manager

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

About the Role

The TAM Team Leader for France will lead a regional team of Technical Account Managers within Veeam’s EMEA Professional Services organization. This role is pivotal in driving customer success, team performance, and strategic growth across the French market. The ideal candidate will be a seasoned technical leader with strong customer engagement skills, a strategic mindset, and a passion for mentoring and developing high-performing teams.

What You’ll Do

Lead and coach a team of TAMs, ensuring consistent delivery of high-quality services.

Act as a senior advisor and escalation point for strategic French enterprise and government accounts.

Drive customer satisfaction, retention, and expansion through proactive engagement and value realization.

Collaborate cross-functionally with Sales, Product, and Support teams to align TAM services with business goals.

Participate in EMEA leadership forums and contribute to best practice development and standardization.

Monitor team performance metrics and implement continuous improvement initiatives.

Represent the French region in EMEA PS strategy discussions and ensure local needs are addressed.

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