Systems Engineer

COSMOTE Global Solutions , as a member of OTE Group of Companies , is an ICT Systems Integrator delivering a broad range of ICT Solutions and Services.

CGS provides a broad range of ICT Services focusing on: Cloud, Data Centre operations, Networking, Cybersecurity, BI and Data Warehouse, Big Data, Service Desk, Proactive Monitoring, Operations and Support, Service Management, Project and Programme Management, and Professional Services.

Responsibilities

• Administration of specific infrastructures, systems and services, such as file and print-services, RDS service, specific systems and software and hosted applications
• 2nd level support
• Installation and configuration of system components and server software, including patch management
• Operating and monitoring of infrastructure, systems, servers
• Configuration management tasks & procedures
• Incident management, Change enablement, Request fulfilment, Problem management: definition, analysis and resolution
• Preliminary diagnosis of software and hardware problems, also in co-ordination with the central IT departments
• Advise in areas such as capacity management, contingency planning, IT service continuity management, automation of repetitive tasks, security
• Coordinate with hosting services
• Coordinate with database management teams
• Scripting & configurations in context of systems & infrastructure
• Handling of backups and restore operations of systems & infrastructure
• Participate in defining and documenting configuration of systems & infrastructure
• Participate in defining and documenting operational procedures
• Participate in architectural design/reviews
• Draft technical content for knowledge base for use of upstream support teams
• Evaluation and implementation of security standards
• Security administration and monitoring
• Participation in coordination and project meetings

Requirements

• Bachelor degree in relevant field of interest
• ITIL® Certification
• Knowledge and experience with HW management, racking, cabling, replacement, FW upgrades
• HW/SW inventory and configuration management
• Advanced knowledge and experience with VMWare (vSphere, vSAN, Horizon)
• Knowledge and advanced experience in Redhat, Windows OS administration of large farms
• Active Directory (AD) / LDAP and Keycloak Management
• Network Attached Storage (NAS) and distributed file systems
• Centralized IT security policy management
• Knowledge and experience in administration of servers, bladesystems and composable infrastructure
• Knowledge and experience in administration of Backup & Storage systems (VEEAM, StoreOnce, vSAN, traditional SAN and CEPH)
• Advanced script development and troubleshooting skills (Ansible, PowerShell)
• Experience in software compliance monitoring and enforcement