Store Manager - 'The Ordinary' - Le Marais, Paris

Store Manager – Paris

We are looking for a full‑time Store Manager who will lead day‑to‑day operations of our new store in Le Marais, including inventory management, staff performance, and delivering an exceptional customer experience.

What You'll Be Doing

• Lead and supervise store staff, overseeing sales, operations, merchandising, and customer experience.
• Motivate and coach teams to achieve and exceed KPIs and sales targets.
• Manage daily and monthly sales reporting and revenue tracking for the Area Sales Manager.
• Recruit, onboard, and develop team members in partnership with Recruitment and leadership teams.
• Conduct team briefings, 1:1s, performance reviews, and provide ongoing feedback and coaching.
• Handle employee relations matters and support a positive, inclusive workplace culture.
• Oversee store scheduling, payroll adjustments, attendance systems, and PTO management.
• Ensure smooth store operations, including inventory management, POS systems, omnichannel services, and compliance with company policies.
• Maintain high visual merchandising, health & safety, and operational standards across the store.
• Deliver exceptional customer experiences while building community partnerships, supporting events, and driving brand engagement.

Skills and Qualifications

• High School Diploma or equivalent required.
• 5+ years of retail or customer service experience, including 2+ years in a leadership or people‑management role.
• Passion for beauty, skincare, and delivering exceptional customer experiences.
• Strong communication, organizational, problem‑solving, and multitasking skills with the ability to work under pressure.
• Proficiency in Microsoft Office; familiarity with GSuite and retail systems is an advantage.

Equal Opportunity Employer

DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.