STAGE 6 mois - Sales Operations Assistant (W/M)
In less than a decade, ManoMano has become a key player in the home improvement and renovation sector.
Launched in 2013, ManoMano is the reference online marketplace for DIY, home improvement and gardening . Co-founded by Philippe de Chanville and Christian Raisson, ManoMano brings together the largest offer of DIY & gardening online products: electricity, plumbing, hardware, frames, indoor and outdoor furniture, tools, etc. With more than 3,000 seller partners and 10 million products, ManoMano currently employs 600 people and operates in 6 markets (France, Belgium, Spain, Italy, Germany, United Kingdom).
Motivated by the prospect of improving the living environment of our customers and convinced of the importance of the home market for sustainable consumption habits, the ManoMano teams want to help write a new page in their industry, which is struggling to reform itself. ManoMano brings to a highly technical world the power of its sector expertise, combined with that of data and digital in all its dimensions, to offer our customers easy access to innovative advice, products and services 100% online.
The ambition of the Founders and, above all, of Manas & Manos? To accompany this sector transformation with a strong culture of boldness , in an ingenious and frugal organization that places people and teams at the heart of the company 's development.
Your Future Team
Join our dynamic and innovative team where collaboration is key! As a Sales Operations Assistant, you'll work alongside passionate individuals from various departments such as finance, tech, sales, logistics, and marketing. This cross-functional environment will allow you to leverage diverse insights and experiences, ultimately contributing to the success of our growth initiatives. Your role is crucial in ensuring that our team is equipped for smooth implementations and continuous improvements.
Your missions
- Build new automations and features as CRM project manager to improve seller onboarding process into Zoho CRM
- Maintain, execute & optimize existing Sales Operations operational tasks & reporting routines
- Understand & explain business performances by using data, developing adequate reporting and automated user insights dashboard.
- Create new reports & dashboards with tools like Zoho CRM, Snowflake to analyze sales/sellers performances
- Plan Quarterly process post-mortems and help identify areas for improvements
Expertise We Value
- Bac +4/+5 graduated from a Top Business/Engineering School (or equivalent university education)
- Autonomous, proactive, detail-oriented and hands-on
- The ability to synthesize and explain your analyses
- A creative mindset to identify solutions & shortcuts
- Excellent speaking and writing in French and English (all communications & meetings are in English or French)
- Fast and enthusiastic learner
- Coding skills: Experience with Excel and SQL working with large data sets is a plus
Ecommerce experience is a strong plus.
Life at ManoMano
At ManoMano, we believe in creating an environment where our team members can thrive both professionally and personally.
Apply now and join an exciting adventure ! ✨
You are welcome to apply to ManoMano, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.