Sr HR Program Manager, AMZL HR

Amazon Logistics (AMZL) has been rapidly expanding its delivery network across Japan. To overcome its organizational challenges and enable its growth, AMZL HR team is looking for a Sr HR Program Manager who is enthusiastic to make things easier for their stakeholders, to design and execute solutions for various people agendas while having fun in the processes.

In this role, you are responsible for identifying potential projects, evaluating the priorities and feasibility of them, making consensus with stakeholders including senior management, and finally implementing the initiatives. Over the course of actions, you will be required to be both strategic and hands‑on. You will also drive HR functional excellence and improvement in various areas such as performance management, talent development, compensation & benefits and DEI (diversity, equity and inclusion), etc. The position will provide excellent opportunities to learn and contribute in a wide domain of HR and to work with a diverse range of stakeholders, including HR, business, legal, finance and global peers.

As AMZL organization has international and diverse employee bodies and your counterparts can be outside Japan, you will be required to have excellent interpersonal and communication skills to influence stakeholders both inside and outside Japan. You will work in a rapidly changing environment, so you are required to deal with ambiguity and manage multiple priorities simultaneously. The job also needs the ability to make decisions amongst stakeholders with different interests. You must have a strong work ethic, a desire to achieve excellence, and a passion for innovative HR solutions and process improvement.

More Information (Japanese Only)

• Department: Human Resources
• Job: Human Resources
• Location: Tokyo Office
• Business you will be responsible for: Last Mile (AMZL)
• Voice of employee - Human Resource department
• Voice of employee - Human Resources
• Customer Service (CS)/Tokyo Office/K.I. (Japanese Interview)
• Human Resource/Tokyo Office/E.N. (Japanese Interview)
• Human Resource/Kawaguchi FC/M.K. (Japanese Interview)

Key Job Responsibilities

• Prepare and facilitate talent reviews and HR meetings with senior leaders.
• Find opportunities in AMZL organization through interacting with colleagues or analyzing data, and launch/drive initiatives to address them.
• Monitor KPIs to measure the effectiveness of initiatives and facilitate the discussions to achieve desired outcomes.
• Help field HR team by providing new HR initiatives and streamlining existing processes.
• Interact with senior leaders to educate them on new initiatives and get buy‑in.

Basic Qualifications

• Bachelor’s degree or equivalent.
• Business level Japanese and English.
• 8+ years of work experience.

Preferred Qualifications

• 5+ years of HR professional experience.
• 3+ years of program/project management experience.
• Excellent written and verbal communication skills including compiling complex documents and making presentations to senior management.
• Strong business and HR acumen, including strong problem‑solving skills, critical thinking, and analytic skill.
• Ability to deal with ambiguous situations in a fast‑paced environment.
• Ability to handle high volume tasks and not be afraid to “roll up your sleeves.”
• Global/Cross‑cultural experience.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.