Solution Consulting Director

Picture Yourself at Pega:

Pega’s platform enables organizations to orchestrate work, decisions, and customer engagement through agentic AI, CRM, intelligent automation, and adaptive decisioning. As a Director of Solution Consulting, you will be responsible for translating that vision into exceptional customer engagement and team execution across your region.

You will lead a team that helps customers understand how autonomous agents, workflow, and AI-driven decisioning can transform operations and customer experiences. You will bring clarity to complexity, confidence to executive conversations, and consistency to how your team discovers, positions, and articulates value. Through strong leadership, coaching, and operational discipline, you will ensure customers realize maximum value from Pega’s platform while supporting strategic company‑wide initiatives and regional growth priorities.

What You'll Do at Pega:

• Lead, coach, and develop a high‑performing team of Solution Consultants across France and the Middle East, creating a culture of accountability, confidence, collaboration, and continuous improvement.
• Set clear direction for the team, make sound decisions in complex situations, and lead by example in customer engagements, internal collaboration, and commercial execution.
• Drive presales excellence across complex enterprise opportunities, ensuring your team delivers compelling discovery, solution vision, executive storytelling, and value‑led customer conversations.
• Partner closely with Sales leadership to shape regional strategy, account planning, opportunity qualification, deal progression, and executive‑level messaging.
• Support strategic company‑wide initiatives by ensuring your team adopts consistent processes, best practices, and scalable ways of working.
• Identify and implement operational improvements that increase efficiency, consistency, and impact across the Solution Consulting function.
• Build trusted relationships with senior customer stakeholders, helping them understand how Pega’s agentic AI, workflow orchestration, CRM, and decisioning capabilities can drive measurable business outcomes.
• Guide your team in positioning “the art of the possible,” helping enterprise clients envision new operating models enabled by AI‑driven execution.
• Act as a senior advisor and escalation point across strategic engagements, bringing judgement, confidence, and clarity to high‑pressure or high‑visibility opportunities.
• Foster talent development by coaching individuals on executive presence, solution storytelling, commercial acumen, technical curiosity, and consultative leadership.

Who You Are:

• Experienced presales leader who can build, coach, and lead high‑performing teams in complex enterprise software environments.
• Comfortable working with senior stakeholders, supporting strategic deals, and guiding teams through complex sales cycles.
• Passionate about technology and its business impact, especially in AI, automation, workflow, CRM, decisioning, and enterprise transformation.
• Customer‑obsessed, commercially minded, and able to translate complex challenges into clear, compelling solution narratives.
• Growth‑oriented, adaptable to changing markets, technologies, and customer expectations.
• Business‑level English and French required.

What You've Accomplished:

• Significant experience in solution consulting, sales engineering, solution architecture, or client‑facing technical presales leadership within enterprise software or platform businesses.
• Proven track record leading, coaching, and developing presales or solution consulting teams across complex enterprise environments.
• Strong leadership in high‑pressure, high‑visibility commercial situations.
• Success partnering with sales leadership to shape regional strategy, account plans, and executive engagement.
• Experience driving operational improvements that increase consistency, efficiency, quality, and scalability.
• Proven ability to lead and influence senior stakeholders internally and externally through consultative, value‑led conversations.
• Deep understanding of positioning automation, AI, decisioning, workflow, CRM, or agentic platforms in an enterprise context.
• Experience supporting strategic initiatives, transformation programs, or cross‑functional projects that improve business performance.
• Strong stakeholder management skills; ability to bridge business vision, technical capability, and commercial outcomes.
• A history of developing talent, raising team capability, and creating an environment where people are empowered, accountable, and able to perform at their best.

Pega Offers You:

• Gartner Analyst acclaimed technology leadership across our product categories.
• Continuous learning and development opportunities.
• An innovative, inclusive, agile, flexible, and fun work environment.
• Competitive global benefits program inclusive of pay + bonus incentive and employee equity.

AI in Action – Responsible Use of AI in Recruitment

Pega embraces the responsible use of artificial intelligence (AI) to improve efficiency, consistency, and fairness across our business. We encourage thoughtful and ethical adoption of AI technologies that support people—not replace them. We may use AI‑enabled tools in our recruitment process. These tools are designed to assist us by providing insights and operational support.

All hiring decisions are made based on human review and judgment. You may have the right to request human review, provide additional information, or raise questions about how such tools are used.

Culture

At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

Equal Opportunity Employer

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance

For positions requiring access to technical data subject to export control regulations, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations

If you require reasonable accommodations under the Americans with Disabilities Act (U.S. only) or comparable regional regulations, please contact us or the U.S. Benefits office. For international applicants, refer to local procedures for accommodations.