Service & Support Professional (m/f/d)

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Join to apply for the Service & Support Professional (m/f/d) role at CompuGroup Medical SE & Co. KGaA

CGM LAB Belgium is a major provider of IT solutions for medical laboratories in Europe, in hospital environment and in private laboratories.With our laboratory information system MOLIS we are a key player in the field in several European countries.To reinforce our deployment team we are looking for a “LIS (Lab information system) Deployment Application engineer / Project Manager ”.The companyCompuGroup Medical delivers important software to improve health and the quality of life. We build bridges between physicians, pharmacies, health insurances, laboratories and hospitals and help them to optimally treat people.Upholding healthTo increasingly understand and simplify the work of all medical care providers is our goal. For over 25 years, we have supported our customers in storing, exchanging, and requesting information and knowledge securely. In this way, we unburden them allowing more time for what is most important: their patients.Understanding what makes a difference in the healthcare sectorCompGroup Medical has many years of market experience and close contact with its users. 400,000 customers in 43 countries worldwide have put their trust in us. This unique coverage is required to effectively implement technological and medical progress into practice.Roles and responsibilities

• Deployment of MOLIS lab products at customer sites, in new installations and also in the add-on area at existing customers
• Parametrization and organization of the installed applications in close contact with the end users, the IT department
• Customer care and training
• Can include project leading tasks

• A bachelor or master degree (or equivalent) in the medical biology area or alternatively multiple years of experience in the same field
• Preferably experienced in the sector of public health or private medical laboratories
• Deep understanding of biology lab workflows, especially in specialized disciplines as microbiology, transfusion medicine, anatomo-pathology would be a big plus
• Experience in our LIS product MOLIS would be a big plus
• Experience in healthcare interface communication standards (ASTM, HL7, FHIR, ..) would be a big plus
• A team player, customer orientated and with good communication skills
• Linguistic function : Fluent in German or Dutch or French English as the company wide language
• Excellent ability to communicate easily by writing or speaking, including with technical and non-technical customers and employees regarding all organization aspects
• Willing to travel and work on customer site
• Willing to show regular presence in our main office in Barchon (Belgium) in order to learn, share experiences and organize project tasks with our different departments (Product Management, Development, Sales, Service and Support)
• Highly motivated

• A stimulating position with creative challenges in a multinational environment. A flexible workplace with room for development and personal initiative.
• An indefinite employment contract
• An attractive salary with additional advantages package
• A balanced home/customer site/head quarter office work environment

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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