Service Supervisor

Ecolab is seeking a Technical Technician Supervisor to join its PPC Division Service Team , based at our Thiais (94), France office. In this role, you will be responsible for supervising on-site service activities and leading a team of technicians, ensuring that all Ecolab processes, safety standards, and quality requirements are respected while delivering high levels of customer satisfaction.

The role combines field and office responsibilities, with a standard split of 60% on-site / 40% office , adaptable depending on workload and operational priorities.

Responsibilities

• Supervise and coordinate the Service Team in France and Central Europe (7 engineers)
• Ensure full compliance with Ecolab Safety, Quality, and GMP standards
• Optimize service planning in close collaboration with the Scheduling team
• Monitor service performance through KPIs and drive continuous improvement
• Support customer meetings, manage queries, and ensure customer satisfaction
• Oversee on-site activities including equipment installation, preventive and corrective maintenance
• Ensure proper preparation and compliance of all service interventions

Qualifications

• Technical background (electronics, industrial maintenance, engineering, or similar)
• Strong technical knowledge in pneumatics, electrical systems, and IT
• Ideally proven experience supervising and organizing technical or operational teams
• Strong troubleshooting and diagnostic skills
• Comfortable using IT tools (Microsoft Office, Dynamics, etc.)
• Fluent in French and English, both written and spoken
• Experience in cleanroom or GMP environments is a plus

Benefits

• The opportunity to take on meaningful challenges, helping customers maintain clean, safe, and healthy environments
• The ability to make a real impact and develop your career within a company committed to growth
• The support of an inclusive organization that values diversity of people, perspectives, and ideas

Ecolab s'engage à traiter de manière juste et équitable ses collaborateurs ainsi que tous les candidats, tout en promouvant le principe d´égalité des chances dans l'emploi.

Nous recruterons, embaucherons, promouvrons, transférerons et offrirons sur tous les sujets (avancement dans l´entreprise, rémunération, avantages sociaux, conditions de travail etc.) des possibilités d´évolution en fonction des qualifications individuelles et des résultats de chacun.

Ecolab ne fera aucune discrimination à l'encontre d'un associé ou d'un candidat en raison de son origine, de sa religion, de sa couleur, de sa croyance, de son sexe, de son orientation sexuelle, de son identité et de son expression de genre, des informations génétiques, de son état matrimonial, de son âge ou de son handicap.