Service Sales Development Manager EMEA West (m/f/d)

Be part of something altogether life-changing! Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.

The Service Sales Development Manager for Cytiva is responsible for representing Cytiva’s bioprocess service portfolio and is acting as the technical and commercial expert regarding service requests in all allocated accounts in EMEA West Zone: France, Italy, Spain, Portugal, Belgium, Netherlands, Luxembourg.

This position is part of the Equipment Service Sales Organization, will be fully remote and requires a travelling activity of approx. 50%. At Cytiva, our vision is to advance future therapeutics from discovery to delivery.

What You Will Do

• Build close and long-lasting relationship with customers' key opinion leaders on all service related matters for Cytiva bioprocess hardware and identify technical trends to be able to offer next generation service solutions to Cytiva bioprocess customers
• Be the technical consultant internally for Account Managers, Hardware Specialists, etc. on all service related matters for Cytiva bioprocess equipment and secure revenue for your assigned territory by actively building a sales pipeline of bioprocess parts, contracts and billable services
• Partner with Service Sales to develop a commercial offering that meets customers' needs and lead the technical and service related discussion with customer Subject Matter Experts, hold product and scientific presentations and represent Cytiva at relevant conferences in your territory
• Take personal ownership of the complete sales process including complex commercial negotiations with customers on site especially for upgrades for Cytiva bioprocess hardware, if necessary correspondence in a foreign language
• Accurately forecast sales and growth opportunities within designated territory, using sales tools and applications

Who You Are

• University degree in biosciences/biotechnology and/or Bachelor's degree in chemical engineering, mechanical engineering, biochemical engineering or biology, alternatively several years active hands-on experience in delivering bioprocess service to customers.
• Solid commercial experience in a technical environment, strong commercial acumen or willingness to develop the needed skills to develop sales opportunities up to successful closure.
• Self-starter - able to manage time, organize and prioritize workload
• Fluent in French and English. Italian or Spanish is a plus.

It would be a plus if you also possess previous experience in:

• Already deeper understanding of Biopharma customers’ needs and business drivers, using this knowledge to develop account plans and strategies
• Experience working in a matrix environment and managing multiple priorities through successful execution

Hybrid Work Arrangement

This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide.

EEO Statement

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.