SAP SD-GTS Principal Consultant - [H/F/D] - Lyon

Role – SAP SD-GTS Principal Consultant

Location – Lyon

Your Role

Support and lead SAP S/4HANA SD (Order-to-Cash) & GTS implementation, AMS Support and enhancements for pharmaceutical clients. Responsibilities include handling regulated pharma processes such as batch-controlled sales, expiry-based delivery, pricing compliance, and integration with logistics and finance. Requires strong SAP SD expertise, pharmaceutical domain knowledge, and communication skills to work with business stakeholders and global teams.

Required

Core Specialties SAP SD GTS with S4HANA Experience

• Having 12+ years of experience with mix of support and implementation experience, should have worked on s/4 HANA for at least 4-5 years.
• End-to-end SAP SD (Order-to-Cash) & GTS process
• Sales Order, Delivery, Billing, Pricing, Returns Management
• Batch Management & Expiry Handling (Pharma Products)
• Government-regulated Pricing & Contract Management
• Integration with MM, FI, WM/EWM, QM.
• Interface management (IDOC, EDI) with distributors and pharmacies
• Documentation (Functional Specs, Process Flows, Test Scripts)

Main Responsibilities

• Gather and document requirements from business users
• Configure SD processes including:
  • Sales order processing for regulated pharma products
  • Pricing procedures aligned with compliance requirements
  • Delivery and shipment based on batch and expiry constraints
  • Billing with audit-compliant documentation
  • Credit blocks, delivery blocks, billing discrepancies

Troubleshoot issues related to

• Customer master data
• Billing and revenue posting errors
• Ensure integration with MM and WM/EWM for:
  • Batch determination and inventory tracking
  • Expiry and shelf-life management
• Support ATP (Available-to-Promise) considering batch validity and compliance rules
• Manage returns and product recall processes for expired/defective goods
• Handle EDI/IDOC interfaces with wholesalers, distributors, and hospitals
• Conduct workshops, UAT, and training sessions
• Support go-live, hypercare, and continuous improvements
• Ensure adherence to GxP compliance and audit requirements

AMS Support L1.5/L2 Operations

• Provide day-to-day support for SAP SD and SAP GTS modules in production.
• Resolve incidents, service requests, and defects within defined SLAs.
• Perform root cause analysis (RCA) and implement permanent fixes.
• Monitor interfaces and batch jobs related to SD and GTS processes.
• Handle priority tickets (P1/P2) and provide timely business updates.

SAP GTS Support (Trade Compliance)

• Support core GTS processes:
  • Sanctioned Party List (SPL) screening
  • Embargo checks
  • Export/Import legal control
  • Product classification (HS codes)
  • Customs documentation
• Analyze and resolve:
  • Blocked sales/delivery documents due to compliance failures
  • License determination issues
  • Missing/incorrect product classifications
• Ensure compliance-related master data accuracy and updates.

Good-to-Have (Preferred)

• SAP S/4HANA experience (O2C simplifications, Output Management)
• Experience with SAP TM/EWM, CPI/PO, EDI, customs broker integrations
• Exposure to SAP GTS edition (e.g., GTS 11.0 / S/4HANA for International Trade)
• Industry experience: Pharma/Life Sciences or Global Trade heavy sectors

Prerequisites

• Strong SAP SD-GTS functional expertise with 12+ years' experience
• Hands-on experience in pharmaceutical business processes
• Knowledge of batch management, expiry handling, and traceability
• Experience working with clients/business culture
• Ability to handle end-to-end implementations and support

Preferred Qualifications

• Experience in SAP S/4HANA implementations
• SAP SD certification
• Having exposure/experience GTS is appreciated.

Infosys is proud to be an equal opportunity employer.