SAP SD-GTS Principal Consultant - [H/F/D] - Lyon

SAP SD-GTS Principal Consultant - (H/F/D) - Lyon

Role - SAP SD-GTS Principal Consultant

Location – Lyon

Job Description

Today, the corporate landscape is dynamic, and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you. At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

Your Role

Support and lead SAP S/4HANA SD (Order-to-Cash) & GTS implementation, AMS Support and enhancements for pharmaceutical clients. Responsibilities include handling regulated pharma processes such as batch-controlled sales, expiry-based delivery, pricing compliance, and integration with logistics and finance. Requires strong SAP SD expertise, pharmaceutical domain knowledge, and communication skills to work with business stakeholders and global teams.

Core Specialties SAP SD GTS with S4HANA Experience

• Having 12 + years of experience with mix of support and implementation experience, should have worked on s/4 HANA for at least 4-5 years.
• End-to-end SAP SD (Order-to-Cash) & GTS process
• Sales Order, Delivery, Billing, Pricing, Returns Management
• Batch Management & Expiry Handling (Pharma Products)
• Government-regulated Pricing & Contract Management
• Integration with MM, FI, WM/EWM, QM.
• Interface management (IDOC, EDI) with distributors and pharmacies
• Documentation (Functional Specs, Process Flows, Test Scripts)

Main Responsibilities

• Gather and document requirements from business users
• Configure SD processes including:
• Sales order processing for regulated pharma products
• Pricing procedures aligned with compliance requirements
• Delivery and shipment based on batch and expiry constraints
• Billing with audit-compliant documentation
• Troubleshoot issues related to: Billing and revenue posting errors
• Ensure integration with MM and WM/EWM for: Batch determination and inventory tracking; Expiry and shelf-life management
• Support ATP (Available-to-Promise) considering batch validity and compliance rules
• Manage returns and product recall processes for expired/defective goods
• Handle EDI/IDOC interfaces with wholesalers, distributors, and hospitals
• Conduct workshops, UAT, and training sessions
• Support go-live, hypercare, and continuous improvements
• Ensure adherence to GxP compliance and audit requirements
• AMS Support L1.5/L2 Operations: Provide day-to-day support for SAP SD and SAP GTS modules in production
• Resolve incidents, service requests, and defects within defined SLAs
• Perform root cause analysis (RCA) and implement permanent fixes
• Monitor interfaces and batch jobs related to SD and GTS processes
• Handle priority tickets (P1/P2) and provide timely business updates
• Support core GTS processes: Sanctioned Party List (SPL) screening; Export/Import legal control; Product classification (HS codes)
• Analyze and resolve: Blocked sales/delivery documents due to compliance failures; Missing/incorrect product classifications
• Ensure compliance-related master data accuracy and updates

Good-to-Have (Preferred)

• SAP S/4HANA experience (O2C simplifications, Output Management)
• Experience with SAP TM/EWM, CPI/PO, EDI, customs broker integrations
• Exposure to SAP GTS edition (e.g., GTS 11.0 / S/4HANA for International Trade)
• Industry experience: Pharma/Life Sciences or Global Trade heavy sectors

Prerequisites

• Strong SAP SD-GTS functional expertise with 12+ years’ experience
• Hands-on experience in pharmaceutical business processes
• Knowledge of batch management, expiry handling, and traceability
• Experience working with clients/business culture
• Ability to handle end-to-end implementations and support

Preferred Qualifications

• Experience in SAP S/4HANA implementations
• SAP SD certification
• Having exposure/ experience GTS is appreciated

Overview

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.