SAP Sales Business Analyst - CoE for ERP Spares & Services M/F

Job Description

Airbus Commercial Aircraft is looking for a SAP Sales Business Analyst – CoE for ERP Spares & Services (M/F) to join our ERP CoE Spares & Services Department based in Toulouse, France.

Airbus’ vision for Digital is to establish it as a core function, driving sustainable IT transformation. We aim to deliver innovative products and services that benefit our customers, implement digitalisation across the company, connect thousands of global end‑users daily, and maintain a secure and protected environment. Digital permeates every aspect of our business, from aircraft design to delivery and beyond.

Customer Services at Airbus is dedicated to supporting the growing Airbus fleet, ensuring airworthiness and comprehensive services. Our primary objectives are to enhance safety in in‑service operations, achieve the highest level of customer satisfaction through a complete service portfolio, and contribute to customer profitability by improving efficiency.

The Spares & Services Digital Department is the key provider of IT solutions for Airbus Material Management’s Spares and Customer Services organisations worldwide, serving a large community of 20,000 internal and external users. We manage a portfolio of applications, predominantly SAP‑based, many of which are business‑critical. Our mission is to continuously support and advise the Airbus Customer Service organisation on all information system topics related to spares, kit supply chain and production, including sales, distribution, procurement, warehousing, production, quality and planning.

Your working environment

Global capital of aeronautics and European capital for space research, Toulouse is a dynamic city in the southwest of France served by an international airport. Ideally located between the Mediterranean Sea and the Atlantic Ocean and close to the Pyrenees Mountains, it offers plenty of options for outdoor activities.

How we care for you

• Financial rewards: Attractive salary, success agreements, profit‑sharing schemes, employee savings plan and voluntary employee stock purchase plan.
• Work / Life Balance: Extra days‑off for special occasions, holiday transfer option, staff council offering many social, cultural and sporting activities and other services.
• Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services centre, concierge services, gym, car‑pooling application.
• Individual development: Great up‑skilling opportunities and development prospects with unlimited access to more than 10,000 e‑learning courses, certifications, expert career paths, accelerated development programmes, national and international mobility.

Your challenges

• Address the business process needs.
• Customise the relevant SAP modules to link business needs with SAP standard solutions.
• Promote and deliver solutions to the business.
• Organise gap‑analysis loops and drive business to re‑adopt the standard.
• Lead the decision process by business value.
• Manage a product backlog when the standard cannot be applied.
• Manage the project activities to build and deploy the IT solutions.

Your boarding pass – required skills and experience

• Proven experience with SAP modules relevant for the position – mainly SD, MM is a plus.
• Experience in SAP S/4 projects – a plus.
• Understanding of project‑management methodologies (e.g., Agile, Waterfall).
• Knowledge of SAP and logistic and sales business processes – a plus.
• Capability to challenge business needs and bring them back to standard functions.
• Language skills: negotiation level of English, German or French is a plus.
• Delivery and customer‑oriented mindset.
• Innovative thinking and autonomous working.
• Good communication skills and capacity to drive change.
• Team player and able to work independently in a results‑driven manner.

Location: Beauzelle, Occitanie, France.

Equal Opportunity

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. Any impersonation of Airbus to ask for monetary exchange during the recruitment process must be reported to

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.