Salesforce Functional Consultant - RCA

Overview

We are looking for an experienced Salesforce Revenue Cloud Advanced professional to join our growing team. If you are passionate about optimizing the Quote-to-Cash process, translating complex business requirements into scalable solutions, and collaborating with cross-functional teams to drive impact, this could be the perfect opportunity for you.

Responsibilities

In this role, you will:

• Elicit analyses and document business requirements related to the quote-to-cash process.
• Design and configure scalable solutions within Salesforce Revenue Cloud Advanced to meet business requirements.
• Provide 2nd and 3rd line functional support for the Revenue Cloud Advanced environment, guiding users and resolving functional issues.
• Lead workshops and training sessions for business users.
• Collaborate closely with developers to ensure the technical solution aligns with the functional design.
• Create and maintain functional documentation, including process flows, user stories and use cases.

Qualifications

• Proven experience as a Functional Consultant, Business Analyst or similar role with a focus on Salesforce Revenue Cloud Advanced and CPQ.
• Deep understanding of quote-to-cash processes, product bundling, product rules, price rules & quote templates.
• Hands-on experience configuring Salesforce Revenue Cloud Advanced.
• Proficient in Salesforce flow development & testing.
• Excellent communication and stakeholder management skills. Strong analytical and problem-solving abilities.
• Ability to translate complex business needs into clear actionable requirements.
• Strong English communication skills (both written and verbal).
• Familiarity working in a DevOps environment, hence accustomed to versioning using Git based tools.
• Preferred Certifications: Salesforce Revenue Cloud Consultant (highly preferred). Salesforce Certified CPQ Specialist (highly preferred). Salesforce Certified Administrator / Advanced Administrator. Salesforce Certified Sales Cloud Consultant.

OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business.