Salesforce Administrator

UpSlide is the number one productivity solution provider for financial services. Our software dramatically improves the functionality of PowerPoint, Word, Excel, and Power BI and enables users at firms like Citi, KPMG, and BNP Paribas to focus on high-value tasks rather than formatting or copy-pasting. We're scaling up with 160+ employees across our offices in New York, London, Paris (HQ), Singapore, and Berlin.

Our values guide our approach to work and are at the heart of our recruitment process. To join our team, we look for individuals who value:

• Excellence: We think that every detail counts, and we place great importance on the quality of our deliverables.

• Trust: We are passionate, committed, and free to act with autonomy.

• Happiness at work: We enjoy looking on the bright side and we share our enthusiasm with our colleagues and clients.

The Revenue Operations team is a Business Partner for all customer-facing teams at UpSlide, covering 5 geographies (France, UK, Germany, US, Singapore). It is responsible for our commercial tool stack, our Sales and Customer Success processes and enablement, and informing GTM strategy through the generation of insights.

The team is in a fast-scaling phase, based on solid financials and full C-suite support, to contribute to a 30% growth trajectory.

Four strong today, the team is currently searching for its first Salesforce Administrator. Reporting directly to the Head of Revenue Operations, you'll shape a brand-new function from the ground up, with a global reach.

Across all of our offices, you'll partner with Sales, Finance, Sales Admin, and Product teams to drive impact across every BU through a state-of-the-art CRM. This is a rare chance to build, influence, and leave your mark.

Our North Star is productivity. We are here to drive predictable and scalable ARR growth by aligning the revenue engine end-to-end and empowering go-to-market teams to perform at their best, on our road to becoming a €60m ARR business by 2027.

The Salesforce Administrator will be a vital hire in our team and the company's growth. You will play a crucial role in this journey by owning all GTM teams' everyday working tool and precious data safe that is Salesforce.

This is a unique opportunity for you to build a new pole of expertise in our team and put your personal stamp on our CRM infrastructure, standards, and processes.

System Administration (30% of time dedicated)

• Manage and maintain the CRM platform and related business systems

• Configure user roles, permissions, and security settings

• Implement system updates and enhancements to optimise functionality

Data Management & Integrity (30% of time dedicated)

• Establish and enforce data governance policies and procedures

• Conduct regular data audits to ensure accuracy and completeness

• Develop automated solutions for data cleansing and deduplication

Integration & Automation (30% of time dedicated)

• Design and implement integrations between CRM and other business applications

• Create, maintain, and continuously improve workflows and automation to streamline business processes

• Monitor system performance and troubleshoot technical issues

User Support & Training (10% of time dedicated)

• Provide technical support and troubleshooting for system users

• Develop comprehensive training materials and documentation

• Conduct onboarding and ongoing training sessions to maximise user adoption

• 3 months: Assess existing infrastructure, data model, and workflows. Design an optimised version, prioritize the change plan, to then implement it

• 6 months: Salesforce has become the "One source of truth", the infrastructure is efficient, and the GTM teams' needs are met

• 9 months: Every UpSlider loves Salesforce