Sales Manager (SMB)

Requirements

• 5–8 years of experience in B2B SaaS Account Management, Sales or Revenue roles
• Strong background as a Senior Account Manager or Team Lead in SMB or Mid-Market environments
• Proven experience driving revenue expansion through upsell, cross-sell and retention strategies
• Strong expertise in sales processes, pipeline management and performance tracking
• Ability to translate client needs into scalable commercial opportunities
• Experience collaborating closely with Sales, Customer Success and Product teams
• Strong leadership mindset with the ability to structure and scale account management
• Business or commercial background preferred
• Fluent in French and English

What the job involves

• As Sales Manager SMB (Account Management focus), you turn Hublo’s existing client base into a key driver of revenue growth and product expansion
• You sit at the intersection of Sales, Customer Success and Product, ensuring account management becomes a core lever of Hublo’s revenue performance
• You lead Hublo’s SMB account strategy, enabling teams to rely on structured account development and embedding Hublo’s full product suite into client operations
• You ensure commercial initiatives translate into measurable revenue growth, retention and product adoption
• You report to Adeline (Head of Sales SMB) and work closely with Sales, Customer Success, Product and Marketing
• Identify high-value expansion opportunities based on client segmentation, usage and revenue potential
• Build a scalable account expansion roadmap aligned with revenue growth, retention and product adoption
• Ensure each initiative is tied to clear business outcomes such as ARR expansion, churn reduction or product penetration
• Position Account Management as a key driver of Hublo’s revenue strategy
• Structure and activate the SMB portfolio to maximize upsell, cross-sell and pricing opportunities
• Drive the expansion of Hublo Planning as a key growth lever across existing clients
• Identify opportunities to increase account value through product adoption and value-based selling
• Ensure a consistent and scalable approach to account expansion across the SMB segment
• Design account strategies addressing concrete client use cases such as workflow optimization, staffing efficiency or cost control
• Ensure expansion initiatives are scalable, repeatable and measurable in impact
• Collaborate with Sales, Customer Success and Product teams to embed expansion strategies into Hublo’s go-to-market
• Support the articulation of product value and monetization opportunities across the client base
• Design and maintain a structured approach to account management supporting reliable execution across the team
• Oversee pipeline management, opportunity tracking and forecasting across the SMB portfolio
• Ensure key metrics such as retention, expansion ARR and product adoption remain accurate and actionable
• Develop the operational foundations required to scale account management performance
• Lead Hublo’s SMB Account Managers, ensuring strong performance and collaboration with Sales and Customer Success
• Develop repeatable sales playbooks enabling consistent expansion across the client base
• Promote a performance-driven culture and raise commercial excellence across the team
• Act as a player-coach, combining team leadership with direct ownership of strategic accounts