Sales Manager
We are currently hiring...
Job Title:
Sales Manager
Location:
Kensington
Job Type:
Full-time
Hours:
Monday - Friday 9.00am to 6.00pm / Saturday 10.00am to 4:00pm (as rostered)
Salary:
Competitive salary commensurate with experience + Commission/Bonus Structure
Reports to:
Managing Director
Company Overview
Fuller Gilbert & Company is a well-established and reputable estate agency known for delivering excellent service to both property buyers and sellers. We pride ourselves on creating lasting relationships with our clients and are looking for a motivated and skilled Sales Manager to lead and oversee our sales team.
Job Overview
The ideal candidate will have a strong background in residential property sales, exceptional leadership skills, and a passion for providing top-tier service to clients. As Sales Manager, you will be responsible for managing day-to-day sales operations, driving team performance, developing sales strategies, and ensuring targets are met.
Key Responsibilities
- Team Leadership: Lead, motivate, and manage a team of estate agents to achieve individual and team sales targets. Provide regular coaching, training, and development to ensure the team's ongoing success.
- Sales Strategy & Performance: Develop and implement effective sales strategies to drive business growth and achieve sales goals. Monitor team performance and provide feedback to ensure targets are met or exceeded.
- Sales: Negotiate and close sales deals, ensuring a high level of customer satisfaction.
- Client Relationships: Build and maintain strong relationships with new and existing clients. Ensure an excellent level of service to all clients, addressing their needs and concerns throughout the buying and selling process.
- Market Knowledge: Stay up-to-date with market trends, property values, and local competitor activities. Use this knowledge to advise clients and help the sales team navigate the market effectively.
- Property Valuations & Listings: Oversee property valuations, pricing, and listings. Ensure the team's listings are accurately represented and marketed across appropriate platforms.
- Sales Administration: Oversee the administrative aspects of the sales process, including offer negotiations, contract preparation, and managing the sales pipeline.
- Reporting & Analysis: Monitor sales performance metrics and generate regular reports for senior management. Analyse sales trends and identify opportunities for improvement.
- Compliance & Legal: Ensure all sales activities comply with relevant regulations, company policies, and legal requirements. Maintain a high level of professional conduct and ethical standards at all times.
- Customer Satisfaction: Drive customer satisfaction by ensuring the team provides an exceptional level of service to clients from start to finish.
Key Skills & Qualifications
- Proven experience in residential property sales, with a strong track record of achieving sales targets.
- Previous experience managing or leading a team in a sales-driven environment.
- Exceptional communication and interpersonal skills, with the ability to build relationships with clients and team members alike.
- Strong leadership abilities, with experience in training, mentoring, and motivating sales teams.
- In-depth knowledge of the local property market and property valuation processes.
- Strong negotiation skills and the ability to close sales effectively.
- Familiarity with property CRM systems and sales software.
- Excellent organisational and time-management skills.
- A proactive, target-driven approach with a strong focus on results.
Desirable Skills
- Experience in a high-volume sales environment.
- Relevant qualifications in property management, estate agency or sales/business management
- Understanding of digital marketing strategies for property listings.
- Experience in and knowledge of estate agency marketing strategies
What We Offer
- Competitive salary and performance-based commission structure.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.