Sales Ambassador - Marc Jacobs - Printemps Paris

As a Sales Consultant for the Printemps store, you will act as an Ambassador for the Marc Jacobs brand, delivering an exceptional customer journey and building loyalty to maximize profitability and productivity.

Job Responsibilities

• Excite and instill passion and pride for the brand.
• Embark the brand image for customers and the store team and maintain a strong understanding of the brand DNA.
• Lead by example and demonstrate role‑model behaviour, always representing the brand and adhering to the dress code and appearance guide.
• Reflect the visual merchandising guidelines, promoting the brand image.
• Enhance customer service standards to ensure the best client journey.
• Welcome all clients, ensuring they feel comfortable and educating them about the brand.
• Build and maintain relationships with clients.
• Introduce complementary products and share product knowledge to drive sales and achieve targets.
• Process sales confidently and professionally.
• Gather client CRM details to enlarge the client book.
• Keep product knowledge up to date with fashion trends and research.
• Ensure all company policies and procedures are followed.
• Support control and management of stock.

Qualifications

• A minimum of 2 years’ experience in luxury, high‑fashion sales.
• Experience selling ready‑to‑wear (RTW) and luxury goods (LG).
• Passion for fashion and sales, with a commitment to exceeding targets while focusing on the client’s needs.
• Excellent personal presentation – a Marc Jacobs Brand Ambassador.
• Understanding of retail key performance indicators (KPIs).
• Fluent level in English, with additional languages considered an advantage.