S&M SALES REPRESENTATIVE

Job Purpose

On the basis of the activities assigned by his/her superiors, the S&M sales representative is responsible for the commercial development and sales of his/her sector (maintenance contracts, work carried out, maintenance services, spare parts). He/she leads, monitors and develops the customer portfolio in his/her sector, based on the sales policy defined by management.

Significant Activities

• Develop customer loyalty and sales in the area (customer visits, promotion of offers, portfolio management, etc.)
• Analyze the market and monitor the competition to identify new opportunities (markets, customers, technologies, etc.)
• Identify customer needs and propose an appropriate solution, while ensuring that risks inherent in the requested service are properly managed
• Follow‑up with customers and negotiate offers both technically and financially in compliance with the company's procedures and conditions
• Manage your sector and work cross‑functionally with all stakeholders
• Develop knowledge of the network of service providers, subcontractors and suppliers in your sector
• Advise sales teams on new equipment sales or used
• Negotiate commercial and technical offers in collaboration with internal stakeholders (quotations, costings, bids, etc.)
• Respond to calls for tender in your sector
• Draw up quotations, costings, contract proposals, etc. contract renewals
• Enter opportunities and actions (sales proposals, visit reports, etc.) into business tools
• Search for financing solutions
• Transmit sales data to stakeholders to ensure the smooth running of the deal and the work
• Lead the project kick‑off meeting and validate the meeting minutes
• Contribute to the resolution of customer disputes and the collection of accounts receivable, in collaboration with internal stakeholders

Responsibilities and Scope for Action

• Ensure sales development in your sector
• Ensure the follow‑up and achievement of sales objectives in the sector
• Ensure the quality of data entered into business tools
• Contribute to the management of commercial disputes and collections in the sector
• Know and apply internal and external compliance procedures and rules

Professional Knowledge

• Bac +2 to Bac +3 level in a commercial field and/or 3 years preferred significant experience

Specific Knowledge

• General commercial knowledge (sales, negotiation, customer relations, etc.)
• General knowledge of products (ranges, functionalities, etc.)
• General knowledge of IT tools and information systems
• Advanced elementary level in English (A2)

Behavioral Skills

• Good interpersonal skills
• Active listening
• Thoroughness
• Analytical skills
• Synthesis skills
• Responsiveness