Risk Analyst - Risk Management - Central Regional Hospital

Agency

Dept of Health and Human Services

Division

Central Regional Hospital

Job Classification Title

Quality Assurance/Standards Specialist (NS)

Position Number

Grade

NC17

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well‑being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The purpose of the Risk Analyst position is to investigate various incidents that occur at the facility. Additionally, the Risk Analyst partners with patient advocates to complete management investigations associated with patient allegations of abuse/neglect/exploitation or rights infringement. The Risk Analyst documents findings regarding overall quality of care, violations of facility policy and other pertinent facts related to the incident. The Risk Analyst works with management in the development of follow‑up actions and improvement strategies. This position will also be involved with audits related to patient safety issues and inspections as they relate to potential hazards, patient rights issues and/or restrictive interventions. The position will be responsible for ensuring a timely review of video surveillance. The Risk Analyst may be utilized as a consultant to PI teams to assist with the development of improvement strategies as it relates to patient safety processes and procedures. Additionally, the Risk Analyst may be involved in the review of incident reports and adverse event data to assist in the identification of trends.

Knowledge, Skills, and Abilities / Management Preferences

Salary Range: $60,881.00 - $106,544.00Recruitment Range: $60,881 - $70,000

• Knowledge of inpatient hospital systems, preferably CRH units and departments
• Working knowledge of risk management and performance improvement
• Ability to develop recommendations and provide consultation to solve problems in different program areas and exercise judgment in interpreting and applying standards, policies and procedures
• Ability to communicate effectively verbally and in written form with various staff and assess problems and coordinate resolutions
• Good analytical skills, and ability to work well with limited supervision and flexibility with scheduling

Conditional Requirements

• Experience preferred in psychiatric setting and risk management
• ADA physical requirements will be discussed during the interview

Compensation and Benefits

The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high‑quality, low‑cost benefits on a pre‑tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the NC DHHS Benefits and Wellness website for more information.

About Central Regional Hospital (CRH)

CRH is a state‑of‑the‑art psychiatric hospital located in Butner, NC. Our location is ideal with four seasons, mild temperatures and provides an easy commute to the N.C. mountains or beaches. Butner possesses small town charm but is within 30 minutes of a major metropolitan area including Research Triangle Park, Raleigh, Chapel Hill, and Durham, NC. The people we serve are at the heart of our facility. Our team is critical to the mission of the hospital. We strive to create an environment in which every team member contributes to the overall success of the hospital to positively impact the lives of those around them and the individuals we serve.

Minimum Education and Experience

Master’s degree in psychology, social work, education, health, business administration or related human service field from an appropriately accredited institution and two years of experience in professional level treatment programming for the applicable client population; or Bachelor’s degree in one of the fields listed above from an appropriately accredited institution and three years of experience as indicated above; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.